Medical Office Coordinator
2 months ago
Medical Office Receptionist
**Job Summary**
We are seeking a highly organized and detail-oriented Medical Office Receptionist to join our team at Sol Mental Health. As a key member of our front office staff, you will play a critical role in ensuring the smooth operation of our clinics and providing exceptional patient care.
**Responsibilities**
* Provide exceptional customer service to patients, clinicians, and referral sources
* Manage client scheduling activities, including phone services, email inquiries, and general logistics
* Maintain accurate schedules and notes in our electronic health record (EHR)
* Provide timely and direct communication with clients regarding services required
* Ensure compliance with all policies and procedures in accordance with State and Federal Regulations for client care and services (HIPAA, CMS, OSHA, etc.)
**Requirements**
* Experience working within a healthcare service setting (preferred)
* Strong working knowledge of insurance plans (group health, HMO, PPO, etc.)
* Excellent written and verbal communication skills
* Ability to interact and work professionally with a diverse population
* Highly organized and able to juggle multiple tasks simultaneously
* Strong work ethic, passionate, and enthusiastic personality with a high degree of integrity, humility, and a positive attitude
**What We Offer**
* Competitive pay ($20-24 per hour)
* Professional development opportunities
* Collaborative culture
* Comprehensive benefits package, including PTO, medical insurance, dental insurance, vision insurance, life insurance, disability insurance, voluntary insurance, and a 401(k) plan
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