Office Coordinator
4 weeks ago
We are a dynamic and forward-thinking plaintiffs' personal injury firm dedicated to delivering exceptional results for our clients. Our work culture is built on a foundation of trust, respect, and open communication. We believe in empowering our team members to take ownership of their work and contribute to the firm's growth and success.
Job Summary:
The Office Assistant will play a vital role in ensuring the smooth operation of our day-to-day office tasks while contributing to the firm's marketing efforts. This dual role requires strong organizational skills, attention to detail, and the ability to assist in creating and executing marketing strategies.
The ideal candidate is proactive, adaptable, and comfortable juggling administrative and marketing tasks. This entry-level position offers a unique opportunity to learn and grow with our firm, expand their responsibilities, and master the back-end business aspects of a personal injury firm.
Responsibilities:
Office Administration:
- Manage daily office operations, including sorting all incoming mail, greeting office guests, and organizing files.
- Maintain office supplies and ensure office spaces are organized and functional.
- Perform routine office care activities such as unloading the dishwasher and restocking bathroom supplies.
- Coordinate internal events and meetings as needed.
- Provide administrative support to attorneys and other staff as required.
- Answer phone calls that overflow from Reception.
- Backup intake specialists during the beginning stages of a new potential case.
Marketing Support:
- Assist in executing marketing campaigns, including email marketing, social media, and content creation.
- Help maintain and update the firm's website and social media profiles, including assisting with blog posts and settlement/verdict announcements.
- Coordinate with external vendors for marketing materials (e.g., printers, designers).
- Track and report on marketing performance using basic metrics and analytics tools such as leads data from call-tracking, website traffic, or ROI on individual marketing campaigns.
- Assist with data entry projects.
- Establish and nurture community outreach programs that connect Dormer Harpring to relevant causes in the Denver community.
- Help the marketing team achieve quarterly goals such as the number of signed cases, number of new client referrals in/out, number of Google reviews, etc.
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