Medical Office Coordinator

2 weeks ago


Denver, Colorado, United States Sol Mental Health Full time
About the Role

Sol Mental Health is seeking a highly organized and detail-oriented Medical Office Coordinator to join our team. As a Medical Office Coordinator, you will play a critical role in supporting the day-to-day operations of our healthcare organization.

Key Responsibilities
  • Front Desk Operations: Provide exceptional customer service to clients, patients, and referral sources, ensuring a positive and professional experience.
  • Scheduling and Coordination: Manage client scheduling activities, including phone services, email inquiries, and general logistics, to ensure seamless operations.
  • Electronic Health Record (EHR) Management: Work extensively within our EHR system to manage client and clinician workflow, scheduling activities, billing initiatives, and other practice management functions.
  • Client Communication: Provide timely and direct communication with clients regarding services required, ensuring clear understanding and expectations.
  • Compliance and Regulatory Affairs: Ensure compliance with all policies and procedures in accordance with State and Federal Regulations for client care and services (HIPAA, CMS, OSHA, or other governing agencies).
Requirements
  • Experience: 1+ year of experience working in a healthcare service setting, preferably in a front-desk or practice management role.
  • Skills: Excellent written and verbal communication skills, with the ability to interact and work professionally with a diverse population.
  • Knowledge: Solid working knowledge of insurance plans, including group health, HMO, PPO, etc.
  • Personal Qualities: Highly organized, able to juggle multiple tasks, and demonstrate a strong work ethic, positive attitude, and enthusiasm for delivering exceptional client service.
About Sol Mental Health

Sol Mental Health is a growing, value-centric healthcare organization dedicated to increasing access to mental healthcare in a safe, inclusive, and non-judgmental environment. We offer a collaborative culture, competitive pay, professional development opportunities, and a comprehensive benefits package, including PTO, medical insurance, dental insurance, vision insurance, life insurance, disability insurance, voluntary insurance, and a 401(k) plan.



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