Field Service Technician

3 days ago


Sylmar, California, United States DISH Full time
Job Summary

We are seeking a highly skilled and motivated Field Service Technician to join our team at DISH. As a Field Service Technician, you will be responsible for delivering exceptional customer experiences by installing and maintaining our cutting-edge smart home solutions.

Key Responsibilities
  • Install and configure DISH's smart home systems, ensuring seamless integration with customer devices
  • Provide top-notch customer service, addressing any technical issues or concerns in a timely and professional manner
  • Collaborate with customers to understand their needs and preferences, offering personalized solutions to enhance their smart home experience
  • Stay up-to-date with the latest technology and product offerings, ensuring you can provide expert advice and support to customers
  • Work effectively in a fast-paced environment, prioritizing tasks and managing time to meet customer expectations
Requirements
  • High school diploma or equivalent required; technical degree or certification a plus
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers
  • Ability to work at heights, lift up to 70 pounds, and navigate confined spaces
  • Valid driver's license and a clean driving record
  • Flexibility to work varying schedules, including evenings and weekends
What We Offer
  • Competitive hourly rate: $24.25/hour
  • Opportunities for career advancement and professional growth
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) plan with company match and employee stock purchasing program (ESPP)
  • Tuition reimbursement and continuing education opportunities
  • Free DISH TV programming and discounted Sling TV and Boost Infinite phone plans


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