Event Support Specialist

4 days ago


Glen Jean, West Virginia, United States BSA Summit Group Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as an Event Support Specialist. As a key member of our events team, you will be responsible for providing exceptional service to our guests, ensuring seamless event execution, and maintaining a high level of professionalism and customer service.

Key Responsibilities
  • Prepare and provide services for events such as meetings, banquets, weddings, and concerts
  • Read and prepare banquet spaces to event specifications
  • Set up and tear down tables, chairs, linens, flatware, glassware, dinner and drink buffets
  • Serve food and beverages to guests in a timely and courteous manner
  • Collaborate with culinary team and other staff to ensure seamless event execution
  • Maintain high level of professionalism and customer service by anticipating guests' needs and responding promptly to requests
  • Ensure cleanliness and organization of banquet areas before, during, and after events
  • Consistently adhere to dress code
  • Maintain a clean, organized, inspected, neat, and safe working area
Requirements
  • Ability to stand for long periods and lift/carry items such as linens, trash, and plates
  • Ability to show up on time and work entire shift
  • Strong time management and prioritization skills and ability to work independently
  • Ability to use Microsoft Teams daily for work-related communication and coordination
  • Be or become a registered member of Scouting America
Performance Metrics
  • Provide excellent customer service to our guests, creating repeat customers
  • Adhere to high customer service standards set forth by BSA Summit Group daily
Physical Requirements
  • Up to 14 hours a day of either standing, walking, hiking, and the ability to lift 50 lbs
  • Can pass the physical exam and approved for BSA Summit Group height and weight requirements
Uniform and Housing

Summit staff uniform

10x12' Platform Tent; Staff Camp

Expected Working Hours

4-55



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