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Senior Clerical Support Specialist

2 months ago

San Angelo, Texas, United States Texas Department of Aging & Disability Services Full time
Job Overview:

Senior Clerical Support Specialist

This role involves performing advanced clerical tasks in various domains including bookkeeping, inventory management, statistical analysis, human resources, procurement, mail processing, and accounting.

Responsibilities include coordinating clerical functions such as data compilation and tabulation, verifying document accuracy, managing the transport of documents and inventory, and maintaining organized filing systems.

This position may include training responsibilities and operates under limited supervision, allowing for significant initiative and independent decision-making. Regular interaction with community organizations, staff from the Texas Department of Aging & Disability Services, and the public is expected.

Key Responsibilities:
Prepare and manage statistical reports, personnel records, case files, and related documentation for various units/programs.

  • Drafts correspondence, forms, travel requests, meeting notes, performance evaluations, and other documents to assist multiple units/programs.
  • Provides program and agency information and refers individuals to community resources as needed.
  • Conducts data entry into electronic systems and platforms.
  • Responds to inquiries regarding policies and procedures; screens telephone calls; takes and directs messages.
  • Performs additional duties as required to support program operations.
  • Fosters and demonstrates respect for cultural diversity among colleagues and all work-related interactions.
  • Maintains regular attendance in accordance with agency policies.
Required Skills and Abilities:

  • Proficient in Microsoft Word, Excel, PowerPoint, TEAMS, CAPPS Financials, CAPPS, Data Warehouse, and SharePoint.
  • Experience in an office environment supporting multiple staff members both locally and statewide.
  • Ability to manage multiple tasks effectively in a fast-paced setting.
  • Knowledge of office protocols; spelling, punctuation, grammar, and arithmetic; business terminology; warehousing procedures; state purchasing policies; and records management techniques.
  • Capacity to work independently in a dynamic environment.