Customer Service Representative
5 days ago
Job Summary:
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer concerns, and promoting our products to drive sales and customer satisfaction.
Key Responsibilities:
- Provide exceptional customer service to ensure maximum customer satisfaction and loyalty
- Resolve customer complaints and concerns in a timely and professional manner
- Promote and sell our products to customers, including Sherwin-Williams paints and coatings
- Work closely with customers to understand their needs and provide solutions
- Maintain a high level of product knowledge and stay up-to-date on new products and features
- Contribute to a positive and inclusive store environment that values diversity and promotes a culture of excellence
Requirements:
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to work in a fast-paced retail environment
- Excellent communication and interpersonal skills
- Ability to lift up to 25 pounds and stand for long periods of time
What We Offer:
- A competitive hourly rate and opportunities for advancement
- A comprehensive benefits package, including health, dental, and vision coverage
- A generous time-off package, including vacation and holiday pay
- Opportunities for professional development and training
- A fun and dynamic work environment with a team of passionate and dedicated professionals
About Us:
Sherwin-Williams is a leading manufacturer and distributor of paints, coatings, and related products. We are committed to providing our customers with the highest level of service and support, and we are seeking talented and motivated individuals to join our team.
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