Customer Service Representative

2 months ago


Fort Collins, Colorado, United States Domino's Pizza LLC Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction, and resolving any issues that may arise.

Key Responsibilities:
  • Operate all equipment and machinery safely and efficiently
  • Stock and rotate ingredients from delivery to storage and work areas
  • Prepare products according to company standards
  • Receive and process customer orders, both in-person and over the phone
  • Count and manage inventory, completing all necessary paperwork
  • Clean and maintain equipment and facilities to ensure a safe and healthy work environment
Physical Demands:

The physical demands of this role include:

  • Standing, walking, and sitting for extended periods
  • Lifting, carrying, pushing, and climbing ladders or stairs
  • Bending, stooping, crouching, and reaching
  • Grasping and using hands to operate machinery and equipment
On-the-Job Training:

As a Customer Service Representative, you will receive comprehensive on-the-job training, including:

  • Customer service orientation
  • Interactive computer training
  • Hands-on practice and coaching
Customer Service Skills:

To succeed in this role, you must possess excellent customer service skills, including:

  • Verbal and written communication skills
  • Ability to comprehend and respond to customer inquiries
  • Strong problem-solving and conflict resolution skills
Qualifications:

To be considered for this role, you must meet the following qualifications:

  • High school diploma or equivalent required
  • Previous customer service experience preferred


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