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Customer Service Representative

2 months ago

Fort Collins, Colorado, United States Advance - Global Australian Professionals Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Advance - Global Australian Professionals. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Provide professional and knowledgeable support to customers via phone, email, and written correspondence
  • Respond to customer inquiries and resolve issues in a timely and efficient manner
  • Maintain a high level of customer satisfaction by providing courteous and empathetic service
  • Provide product knowledge and technical support to customers
  • Meet and exceed customer service levels and key performance indicators (KPIs)
Why Work for Advance - Global Australian Professionals?
  • We are a people-focused organization that values our employees and provides a supportive and inclusive work environment
  • We offer a competitive salary and benefits package, including health insurance and paid time off
  • We provide opportunities for professional growth and development, including training and education programs
  • We have a strong commitment to diversity and inclusion, and we welcome applications from candidates from diverse backgrounds