Customer Service Representative
1 day ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.
Key Responsibilities- Customer Service: Ensure high levels of customer satisfaction through excellent sales service, assist customers in person and over the phone, and build productive trust relationships with wholesale and retail customers.
- Sales and Merchandising: Process sales transactions accurately and consistently, follow and achieve sales goals, and maintain precise work order files and formulas.
- Inventory Management: Pull appropriate products from the sales floor or warehouse, stock shelves and set up displays, and maintain in-stock and presentable condition assigned areas.
- Operations: Load/unload delivery trucks, assist in making deliveries, and clean store equipment.
- Age and Authorization: Must be at least eighteen (18) years of age and legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
- Physical Abilities: Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
- Availability: Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
- Driver's License: Have a valid, unrestricted Driver's License.
- Education: Have at least a High School diploma or GED.
- Experience: Have at least one (1) year experience working in a delivery, retail, or customer service position.
At Sherwin-Williams, we believe in careers that grow with you. We provide opportunities for professional growth, development, and recognition. We value diversity and inclusion, and we are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute their best work.
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