Patient Services Coordinator

4 weeks ago


Minneapolis, Minnesota, United States Twin Cities Orthopedics Full time
Job Summary

We are seeking a highly skilled and customer-focused Patient Services Representative to join our team at Twin Cities Orthopedics. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support to our patients and families.

Key Responsibilities
  • Greets patients and families in a professional and courteous manner
  • Obtains demographic and billing information to ensure accurate and timely billing procedures
  • Photocopies patients' insurance cards, obtains signatures, and performs registration protocol
  • Answers phones and responds to patient inquiries in a timely and professional manner
  • Schedules appointments and reviews provider schedules to ensure smooth workflow
  • Has a general understanding of medical records and confidentiality protocols
  • Fully participates in patient-centered care and contributes to a positive and supportive work environment
Requirements
  • High school diploma or equivalent required
  • Proficient in Microsoft Office and customer service experience required
  • Administrative or medical office experience preferred
Essential Requirements
  • Ability to comply with company policies and procedures
  • Complete job-required training and comply with all applicable laws and regulations
  • Demonstrate prompt and reliable attendance and work in a fast-paced environment
  • Travel independently throughout the clinic and work at an efficient and productive pace
Performance Expectations
  • Integrity: Do the right thing and take responsibility for what you do and say
  • Service: Consistently contribute to deliver an exceptional experience
  • Quality: Act with high purpose, committed effort, and skillful execution to exceed expectations
  • Innovation: Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
  • Teamwork: Be a part of the whole; support each other positively
Environmental Conditions
  • Clinic setting with frequent bending, lifting, standing, and sitting


  • Minneapolis, Minnesota, United States Fairview Health Services Full time

    Job Title: Patient Services CoordinatorAt Fairview Health Services, we are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team. This role is responsible for providing exceptional patient care and administrative support to our rehabilitation services team.Key Responsibilities:Complete scheduling functions, including...


  • Minneapolis, Minnesota, United States Fairview Health Services Full time

    Job Summary:We are seeking a part-time Patient Services Coordinator to join our team at M Health Fairview Rehabilitation Services. The ideal candidate will have excellent customer service skills and be able to perform a variety of administrative tasks, including scheduling, data entry, and patient communication.Key Responsibilities:Complete scheduling...


  • Minneapolis, Minnesota, United States Fairview Health Services Full time

    Job Summary:We are seeking a part-time Patient Services Coordinator to join our team at M Health Fairview Rehabilitation Services. The successful candidate will be responsible for scheduling and rescheduling patients, performing clerical work, and maintaining a clean and welcoming environment.Key Responsibilities:Answering phones and responding to...


  • Minneapolis, Minnesota, United States Children's Hospitals and Clinics of Minnesota Full time

    About Children's MinnesotaWe are a leading pediatric health system in the United States, providing care exclusively to children from before birth through young adulthood.Our mission is to provide exceptional patient care, and we are seeking a skilled Patient Services Coordinator to join our team.Job SummaryThe Patient Services Coordinator is a vital...


  • Minneapolis, Minnesota, United States Children's Minnesota Full time

    About Children's MinnesotaChildren's Minnesota is a leading pediatric health system in the United States, providing care exclusively to children from birth through young adulthood.As a not-for-profit organization, we are committed to delivering exceptional patient care and advancing pediatric medicine through research and innovation.We are proud to be...


  • Minneapolis, Minnesota, United States Children's Hospital Full time

    Job SummaryThe Patient Services Coordinator plays a vital role in providing exceptional customer service to families, staff, and providers. This individual is responsible for efficient and orderly registration and check-in of patients, obtaining accurate and complete patient demographic and financial information, and supporting patient care in the...


  • Minneapolis, Minnesota, United States Children's Minnesota Full time

    About UsChildren's Minnesota is a leading pediatric health system in the United States, providing care exclusively to children from birth through young adulthood. As a not-for-profit organization, we are committed to delivering exceptional patient care and advancing pediatric medicine through research and innovation.Department OverviewWe believe that our...


  • Minneapolis, Minnesota, United States Children's Minnesota Full time

    About UsChildren's Minnesota is a leading pediatric health system in the United States, dedicated to providing exceptional care to children from birth through young adulthood. Our team of experts is committed to delivering high-quality, patient-centered care in a supportive and inclusive environment.Department OverviewWe are seeking a skilled Patient Service...


  • Minneapolis, Minnesota, United States Children's Hospital Association Full time

    About Children's MinnesotaChildren's Minnesota is a leading pediatric health system in the United States, providing care exclusively to children from before birth through young adulthood. As a not-for-profit system since 1924, we are committed to delivering exceptional patient care and advancing pediatric medicine.Job SummaryThe Patient Services Coordinator...


  • Minneapolis, Minnesota, United States Children's Hospital Association Full time

    About Children's MinnesotaChildren's Minnesota is a leading pediatric health system in the United States, providing care exclusively to children from birth through young adulthood.As a not-for-profit organization, we are committed to delivering exceptional patient care and advancing the health of children through innovative research and education.Job...


  • Minneapolis, Minnesota, United States Fairview Health Services Full time

    Job Summary:The Health Unit Coordinator is a vital member of the Emergency Department team at Fairview Southdale Hospital. This role is responsible for providing exceptional patient experience by greeting and checking in guests, coordinating activities to support patient care staff, and managing medical records and data flow within the unit. The ideal...


  • Minneapolis, Minnesota, United States Fairview Health Services Full time

    Job SummaryWe are seeking a highly organized and customer-focused Health Unit Coordinator to join our team at Fairview Southdale Hospital. As the primary receptionist and concierge for the Emergency Department, you will be responsible for crafting a positive first impression for our patients and guests. Your exceptional communication and decision-making...


  • Minneapolis, Minnesota, United States Community Medical Services Full time

    Client Services Coordinator Job DescriptionAbout the Role:Community Medical Services is seeking a skilled Client Services Coordinator to join our team. As the face of our clinic, you will be responsible for providing exceptional customer service to clients and visitors, ensuring a welcoming and professional environment.Key Responsibilities:Greet and attend...


  • Minneapolis, Minnesota, United States Fairview Health Services Full time

    Job Summary:We are seeking a skilled Health Unit Coordinator to join our team at Fairview Southdale Hospital. As a key member of our multidisciplinary team, you will be responsible for providing exceptional patient experience and ensuring the smooth operation of our unit.Key Responsibilities: Provide warm and welcoming greetings to patients and families...


  • Minneapolis, Minnesota, United States Community Medical Services Full time

    Client Services CoordinatorCommunity Medical Services is seeking a highly skilled and compassionate Client Services Coordinator to join our team. As the face of our clinic, you will be responsible for providing exceptional customer service to our clients and visitors, ensuring a welcoming and professional environment.Key Responsibilities:Greets and attends...


  • Minneapolis, Minnesota, United States Regency Hospital Full time

    Overview:At Regency Hospital, we are committed to providing an exceptional patient care experience that promotes healing and recovery in a compassionate environment.The Patient Services Representative (PSR) plays a vital role in this mission by assisting with day-to-day functions, events, and services that enhance the patient...


  • Minneapolis, Minnesota, United States Infinite Health Collaborative (iHealth) Full time

    Job SummaryThe Patient Services Representative is a vital member of our team at Infinite Health Collaborative (i-Health). This full-time position is responsible for patient registration, check-in, and administrative support functions while maintaining exceptional customer service.Key ResponsibilitiesGreet and register surgery patients, ensuring accurate and...


  • Minneapolis, Minnesota, United States Hennepin County Medical Center Full time

    Patient Service Coordinator Ambulatory II RoleWe are seeking a skilled Patient Service Coordinator Ambulatory II to join our Psychiatry Clinic team at Hennepin County Medical Center. This full-time role will primarily work on-site, providing clerical support for our Ambulatory Psychiatry team.Key Responsibilities:Provide administrative support for our...


  • Minneapolis, Minnesota, United States Infinite Health Collaborative (iHealth) Full time

    Job SummaryThe Patient Services Representative is a vital member of our team at Infinite Health Collaborative (i-Health). This role is responsible for ensuring a seamless patient experience from registration to check-in. As a Patient Services Representative, you will be the first point of contact for our patients, providing exceptional customer service and...


  • Minneapolis, Minnesota, United States Infinite Health Collaborative (iHealth) Full time

    Job Summary:The Patient Services Representative is a vital member of our team at Infinite Health Collaborative (i-Health). This full-time position is responsible for patient registration, check-in, and phone calls. The ideal candidate will have excellent customer service skills and be able to work effectively in a fast-paced environment.Key...