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Patient Services Coordinator
4 weeks ago
Children's Minnesota is a leading pediatric health system in the United States, providing care exclusively to children from birth through young adulthood.
As a not-for-profit organization, we are committed to delivering exceptional patient care and advancing the health of children through innovative research and education.
Job SummaryThe Patient Services Coordinator plays a critical role in providing exceptional customer service to families, staff, and providers. This individual will promote a positive patient and family experience by answering questions, providing warm and prompt service, and ensuring efficient and orderly registration and check-in of patients.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. They will also be responsible for obtaining accurate and complete patient demographic and financial information, as well as required consents.
Responsibilities- Provide exceptional customer service to families, staff, and providers
- Ensure efficient and orderly registration and check-in of patients
- Obtain accurate and complete patient demographic and financial information
- Ensure compliance with HIPAA regulations and handle confidential information
- Support patient care in the clinics and provide overall administrative support to the clinical area
- High school diploma or equivalent required
- One year of customer service experience required
- One year of medical office setting experience preferred
- Knowledge of medical insurance preferred
Children's Minnesota is proud to offer a competitive compensation package, including a base pay range that reflects the skills, education, and experience of the candidate. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
In addition, we offer opportunities for professional growth and development, as well as a commitment to diversity, equity, and inclusion.
