Patient Services Coordinator

4 weeks ago


Minneapolis, Minnesota, United States Regency Hospital Full time

Overview:

At Regency Hospital, we are committed to providing an exceptional patient care experience that promotes healing and recovery in a compassionate environment.

The Patient Services Representative (PSR) plays a vital role in this mission by assisting with day-to-day functions, events, and services that enhance the patient experience.

Responsibilities:

  • Assist with patient rounding and communication in a respectful manner.
  • Responsible for the distribution, collection, and data of the hospital patient satisfaction survey.
  • Provide service recovery when needed and collect feedback.
  • Assist in activities that enhance the patient experience for patients, families, and visitors.

Qualifications:

  • Requires skills in report writing, problem solving, and critical thinking.
  • Requires computer literacy and the ability to utilize additional software programs as implemented.
  • Requires experience assisting and serving a variety of diverse cultures and patient populations.

Additional Information:

Our hospital is committed to creating a patient-centered environment where employees can thrive and grow. We offer a range of benefits, including tuition reimbursement, extensive orientation, and a team-oriented environment.



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