Patient Services Coordinator
2 weeks ago
Overview:
At Regency Hospital, we are committed to providing an exceptional patient care experience that promotes healing and recovery in a compassionate environment.
The Patient Services Representative (PSR) plays a vital role in this mission by assisting with day-to-day functions, events, and services that enhance the patient experience.
Responsibilities:
- Assist with patient rounding and communication in a respectful manner.
- Responsible for the distribution, collection, and data of the hospital patient satisfaction survey.
- Provide service recovery when needed and collect feedback.
- Assist in activities that enhance the patient experience for patients, families, and visitors.
Qualifications:
- Requires skills in report writing, problem solving, and critical thinking.
- Requires computer literacy and the ability to utilize additional software programs as implemented.
- Requires experience assisting and serving a variety of diverse cultures and patient populations.
Additional Information:
Our hospital is committed to creating a patient-centered environment where employees can thrive and grow. We offer a range of benefits, including tuition reimbursement, extensive orientation, and a team-oriented environment.
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