Patient Service Representative
7 days ago
We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Palomar Health Medical Group. As the face of our organization, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients and their families.
Key Responsibilities- Greet and check in patients, answer phones, and document accurate patient information
- Schedule walk-in appointments, verify patient insurance information, and explain billing procedures
- Collect co-payments, deductibles, and co-insurance, and prepare/file patient forms
- Process medical records, maintain accurate patient flow, and ensure a positive and professional environment
- Make outbound calls regarding missed appointments, follow-up with tasked messages, and outreach to patients
- Balance daily monies and receipts, ensure accuracy of batch summaries, and create deposits
- Recommend process improvements to enhance patient flow, satisfaction, and quality
- High School diploma or GED, and minimum one year of experience in a customer service position, preferably in a medical practice setting
- Working knowledge of contracted insurances, patient benefits, and third-party requirements
- Experience answering telephones and computer proficiency required
We are an equal opportunity employer and do not discriminate against applicants or employees based on race, color, gender, religion, creed, national origin, ancestry, age, disability, sexual orientation, marital status, or any other characteristic protected by law.
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Patient Service Representative
1 week ago
Escondido, California, United States Palomar Health Medical Group Full timeJob Title: Patient Service RepresentativeAt Palomar Health Medical Group, we are seeking a highly skilled and customer-focused Patient Service Representative to join our team. As the face of our organization, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.Key Responsibilities:Greet and check...
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Patient Service Representative
1 week ago
Escondido, California, United States Palomar Health Medical Group Full timeJob Title: Patient Service RepresentativeAt Palomar Health Medical Group, we are seeking a highly skilled and customer-focused Patient Service Representative to join our team. As the face of our medical group, you will be responsible for providing exceptional patient care and ensuring a smooth patient experience.Key Responsibilities:Greet and check in...
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