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Patient Service Representative
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Patient Service Representative
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Patient Service Representative
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Escondido, California, United States Palomar Health Medical Group Full timeJob SummaryThe Patient Service Representative is a critical member of the Palomar Health Medical Group team, responsible for providing exceptional patient care and administrative support. This role requires a friendly and professional demeanor, with a focus on delivering outstanding customer service to patients, families, and healthcare providers.Key...
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Patient Service Representative
4 weeks ago
Escondido, California, United States Palomar Health Medical Group Full timeJob SummaryThe Patient Service Representative is the face of Palomar Health Medical Group. This role is responsible for greeting and checking in patients, answering phones, documenting accurate patient information, and ensuring overall patient flow. The ideal candidate will have a friendly disposition and tone, with excellent customer service skills and the...
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Patient Service Representative
4 weeks ago
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Patient Service Representative
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Part Time Patient Services Representative
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Part Time Patient Services Coordinator
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Escondido, California, United States Balance Health Full time**Job Summary**We are seeking a skilled Part Time Patient Services Representative to join our team at Balance Health. As a key member of our patient services team, you will be responsible for providing exceptional patient care and support.Key Responsibilities:Greet and check in patients, ensuring a smooth and efficient experience.Schedule appointments and...
Patient Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Palomar Health Medical Group. As the face of our organization, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.
Key Responsibilities- Greet and check in patients, answering any questions they may have and ensuring they are comfortable and informed throughout their visit.
- Manage patient flow, ensuring that patients are seen in a timely manner and that the office runs efficiently.
- Answer phones, respond to patient inquiries, and resolve any issues that may arise.
- Collect patient information, including insurance and demographic data, and ensure that it is accurate and up-to-date.
- Process patient payments, including co-pays, deductibles, and co-insurance.
- Prepare and file patient forms, ensuring that all necessary information is included and that patient confidentiality is maintained.
- Collaborate with other staff members to ensure that patients receive the best possible care and that the office runs smoothly.
- High school diploma or equivalent required; one year of experience in a customer service role, preferably in a medical setting, preferred.
- Working knowledge of contracted insurances, patient benefits, and third-party requirements preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and providers.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.
