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Patient Service Representative
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Patient Service Representative
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Patient Service Representative
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Patient Service Representative
2 months ago
The Patient Service Representative is a vital member of the Palomar Health Medical Group team, responsible for providing exceptional patient care and administrative support.
Key Responsibilities- Greet and check in patients, ensuring a positive and professional experience.
- Answer phones and respond to patient inquiries in a timely and courteous manner.
- Document accurate patient information and maintain confidentiality.
- Schedule appointments, verify insurance information, and collect co-payments.
- Prepare and file patient forms, ensuring compliance with HIPAA regulations.
- Balance daily monies and receipts, ensuring accuracy and attention to detail.
- Make recommendations to improve processes and procedures, enhancing patient flow and satisfaction.
High school diploma or equivalent required. One year of experience in a customer service position, preferably in a medical setting, is preferred. Working knowledge of contracted insurances and patient benefits is a plus.
We are an equal opportunity employer and welcome applications from diverse candidates.
