Customer Service Liaison

3 weeks ago


Washington, Washington, D.C., United States LMI Aerospace Full time

Job Summary

The Customer Service Representative serves as the primary point of contact with external customers, ensuring exceptional service and support. This role involves processing sales orders, resolving customer inquiries, and maintaining positive relationships with our clients.

Key Responsibilities

  • Process sales orders and customer requests in a timely and efficient manner
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Maintain accurate records of customer interactions and sales orders
  • Collaborate with internal teams to ensure seamless customer service and support

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in sales order processing and customer relationship management software

About LMI Aerospace

LMI Aerospace is a leading provider of aerospace and defense solutions, dedicated to delivering exceptional service and support to our customers. We are committed to fostering a culture of excellence, innovation, and teamwork, and we are seeking a highly motivated and customer-focused individual to join our team.



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