Patient Services Representative
3 days ago
We are seeking a highly skilled and compassionate Patient Services Representative to join our team at Proliance Surgeons. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients and their families.
Key Responsibilities:- Provide outstanding customer service to patients, families, and healthcare providers
- Schedule appointments, verify patient information, and manage patient flow
- Answer phone calls, respond to messages, and direct calls to appropriate staff or physicians
- Collect and process patient payments, including co-pays, coinsurances, and pre-payments
- Assist with check-in process, completion of paperwork, and review of patient records
- Facilitate communication between patients, physicians, and clinical staff
- High school diploma or equivalent required
- 1-2 years of experience in a medical office environment preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Basic computer skills and knowledge of practice management software
- A comprehensive and competitive benefits package, including health coverage, 401(k) with match, and PTO
- A dynamic and supportive work environment with opportunities for growth and development
- A chance to make a meaningful difference in the lives of our patients and their families
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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