Patient Services Representative

3 days ago


Seattle, Washington, United States Proliance Surgeons Full time
Job Title: Patient Services Representative

We are seeking a highly skilled and compassionate Patient Services Representative to join our team at Proliance Surgeons. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients and their families.

Key Responsibilities:
  • Provide outstanding customer service to patients, families, and healthcare providers
  • Schedule appointments, verify patient information, and manage patient flow
  • Answer phone calls, respond to messages, and direct calls to appropriate staff or physicians
  • Collect and process patient payments, including co-pays, coinsurances, and pre-payments
  • Assist with check-in process, completion of paperwork, and review of patient records
  • Facilitate communication between patients, physicians, and clinical staff
Requirements:
  • High school diploma or equivalent required
  • 1-2 years of experience in a medical office environment preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic computer skills and knowledge of practice management software
What We Offer:
  • A comprehensive and competitive benefits package, including health coverage, 401(k) with match, and PTO
  • A dynamic and supportive work environment with opportunities for growth and development
  • A chance to make a meaningful difference in the lives of our patients and their families

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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