Automotive Service Assistant
5 days ago
We are seeking a highly skilled Porter to join our team at DARCARS Automotive Group.
The successful candidate will be responsible for providing exceptional customer service, managing lanes, and performing various tasks and errands for the dealership service department.
This is a great opportunity for individuals who enjoy working in a fast-paced environment and have excellent communication skills.
About the Role:
- Conducts business in a professional and ethical manner.
- Greet every customer with a smile and direct them to their desired destinations when parking or retrieving their vehicles.
- Assist with service write-up and tagging of customer vehicles.
- Help with efficient vehicle flow within the dealership as service tickets are generated.
- Provide shuttle service to customers when requested.
- Reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
- Maintains cleanliness of service area, keeping floor clean and dry as necessary.
- Responsible for garbage removal.
- Cleans driveway and walkways, removing debris, ice, and snow as necessary.
- Complies with DARCARS policies and procedures.
- Assists in dealer exchanges.
- Other duties as assigned.
Requirements:
- Strong communication skills with both customers and DARCARS employees.
- Demonstrated commitment to customer service.
- High School diploma or equivalent (GED).
- Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
- Ability to lift a minimum of 30 lbs.
- Must have visual acuity that meets Maryland MVA requirements in order to operate company and customer vehicles.
- Ability to work outdoors and on your feet for extended periods of time in various weather conditions.
- Ability to operate manual transmission is highly preferred.
- Must be a minimum of eighteen years of age.
- Must have a valid driver's license and safe driving record.
- Must be able to pass pre-employment screening (background).
Compensation and Benefits:
- $40,000 - $55,000 per year.
- Insurance: medical, vision, dental.
- Short-term and long-term disability plans.
- Life Insurance.
- 401(k).
- PTO and Paid Holidays.
- Employee discounts on vehicle purchases, parts and service repairs.
- Internal career advancement opportunities.
- Opportunities to join our community service initiatives.
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.
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