Repair Services Consultant

4 days ago


Fairfax, Virginia, United States DARCARS Automotive Group Full time
Repair Services Consultant Job Description:

We are seeking a skilled Repair Services Consultant to join our team at DARCARS Automotive Group. As a key member of our service department, you will be responsible for promoting the sale of automotive warranty products and repair services.

The ideal candidate will have a strong understanding of vehicle maintenance and repair procedures, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Promote the sale of automotive warranty products and repair services
  • Greet customers in a timely and friendly manner and obtain pertinent vehicle information
  • Generate and provide customers with complete and accurate estimates of repair orders
  • Establish and communicate completion time of repair with customer and technician
  • Answer incoming service calls and maintain and schedule service appointments
Requirements:
  • Previous experience as an Automotive Service Advisor or related field
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Ability to work in a fast-paced environment with limited supervision
  • Excellent customer service and phone skills
  • Strong analytical and problem-solving skills
  • Ability to lift up to 50 pounds and work in a standing position for extended periods
Compensation and Benefits:
  • Competitive salary: $45,000 - $60,000 per year
  • Benefits package including medical, vision, dental, short-term disability, life insurance, and 401(k) matching
  • Opportunities for bonus and career advancement
  • Employee discounts on vehicle purchases, parts, and service repairs


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