Automotive Service Director

3 days ago


Fairfax, Virginia, United States Petroleum Marketing Group Full time
Job Description

Petroleum Marketing Group (PMG) is a leading fuel distributor in the Eastern United States, with over 1,200 sites and a team of more than 400 professionals. We prioritize customer service and community involvement.

The Automotive Service Manager will oversee our automotive service department, ensuring exceptional customer experience, efficient operations, and business growth.

Salary: $80,000 - $120,000 per year, depending on experience and qualifications.

Key Responsibilities:

  • Collaborate with the Store Manager to maintain a consistent workflow and efficient operation.
  • Interact with customers to assess their vehicle repair needs and provide estimates.
  • Report financial performance metrics to the District Manager.
  • Manage check-in and billing processes for customers.
  • Oversee scheduling of automotive service appointments and allocate resources effectively.
  • Implement safety protocols and industry regulations.
  • Foster a positive work culture that promotes teamwork and exceptional customer service.
  • Stay updated on industry trends, technologies, and best practices.

Requirements:

  • Minimum of 3 years of experience in the automotive service industry, with at least 1 year in a managerial or supervisory role.
  • Proven leadership skills with the ability to motivate and mentor a team.
  • Strong understanding of automotive service operations and industry regulations.
  • Excellent communication and interpersonal skills.
  • Proficient in using automotive service software and tools.


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