Business Development Center Representative
2 days ago
The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers, and scheduling appointments for the Sales Associates. This role requires excellent communication skills, a strong customer service background, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Receiving inbound sales phone calls and leads
- Identifying client needs and scheduling appointments
- Placing outbound phone calls to potential leads
- Ensuring client concerns are addressed prior to appointment date
- Contacting clients prior to appointment date to confirm appointment
- Mailing marketing letters to provided leads
- Following up post-visit to ensure customer satisfaction
Requirements:
- High school diploma or equivalent
- Excellent oral, written, and interpersonal communication skills
- Extensive customer service, sales, or telemarketing background
- Computer literacy, strong organizational, and follow-up skills
- Ability to read and comprehend instructions and information
- Excellent problem-solving skills
Education and/or Experience:
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
About Our Dealership:
Team Gillman has been a family-owned and operated group of automobile dealerships since 1938. With over 70 years of success, we have established a reputation for customer service and satisfaction. Our team is dedicated to providing an exceptional experience for our customers, and we are committed to maintaining our long-established tradition of excellence.
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