Business Development Center Representative

2 days ago


Houston, Texas, United States Team Gillman Full time
Job Summary:

The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers, and scheduling appointments for the Sales Associates. This role requires excellent communication skills, a strong customer service background, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Receiving inbound sales phone calls and leads
  • Identifying client needs and scheduling appointments
  • Placing outbound phone calls to potential leads
  • Ensuring client concerns are addressed prior to appointment date
  • Contacting clients prior to appointment date to confirm appointment
  • Mailing marketing letters to provided leads
  • Following up post-visit to ensure customer satisfaction

Requirements:
  • High school diploma or equivalent
  • Excellent oral, written, and interpersonal communication skills
  • Extensive customer service, sales, or telemarketing background
  • Computer literacy, strong organizational, and follow-up skills
  • Ability to read and comprehend instructions and information
  • Excellent problem-solving skills

Education and/or Experience:
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.

About Our Dealership:
Team Gillman has been a family-owned and operated group of automobile dealerships since 1938. With over 70 years of success, we have established a reputation for customer service and satisfaction. Our team is dedicated to providing an exceptional experience for our customers, and we are committed to maintaining our long-established tradition of excellence.

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