Healthcare Operations Manager

1 day ago


Cambridge, Massachusetts, United States CareWell Urgent Care Full time
Job Overview

CareWell Urgent Care, an Emergence Health Holdings organization, is dedicated to delivering innovative, accessible, and exceptional healthcare. We are seeking a skilled Practice Manager to join our team of professionals dedicated to meeting the needs of our communities.

Key Responsibilities:

  • Create a positive work environment where employees want to come to work and patients feel valued.
  • Oversee day-to-day operations of the center, collaborating with clinical staff to ensure high-quality patient care.
  • Directly supervise registration and clinical staff, promoting a positive culture within the center.
  • Support employee growth and development, aligning with company values.
  • Work to achieve center KPI targets, including inventory management, patient satisfaction, and staffing reports.
  • Ensure accurate inventory of medical, office, and prescription supplies.
  • Provide backup support to registration and clinical tasks as needed.

Requirements:

  • Associate or bachelor's degree in health administration or a related field.
  • 3-5 years of experience in a leadership role, preferably in a healthcare setting.
  • Strong knowledge of MS Office, EMR (Experity), and scheduling systems (When to Work).
  • Ability to work independently with minimal supervision.

Our centers are open 7 days a week, 8AM to 8PM. This is a full-time salary exempt position with a minimum 40-hour workweek and weekend availability.

We are an Equal Opportunity Employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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