Technical Documentation Specialist
2 days ago
About the Role:
Vitaver is seeking a highly skilled Technical Documentation Specialist to join our team. As a key member of our organization, you will be responsible for creating and maintaining high-quality IT documentation that meets the needs of our business community.
Key Responsibilities:
- Develop and maintain technical documentation, including instructional materials, technical manuals, and product documentation.
- Translate complex technical information into clear, concise documents for various audiences.
- Collaborate with the Development Quality Assurance and Technical Support teams to produce technical publications.
- Review, critique, and edit documentation to ensure accuracy and consistency.
- Conduct research to gather information and fill gaps in documentation.
- Lead or assist in business requirement gathering sessions, including Joint Application Development (JAD).
Requirements:
- 3+ years of business or technical writing experience.
- Experience working with multiple software and graphic packages.
- Experience working as an IT Business Analyst using Agile and Waterfall methodologies.
- Experience coordinating business users, technical staff, and architects to analyze and define future operation needs.
- Experience with business process design and re-engineering.
- Experience preparing status reports and providing management briefings.
- Certification in Business Analysis from a recognized professional body.
Preferred Qualifications:
- Experience in business intelligence tools, data analysis software, project management software, and databases.
- Experience working on state or federal government projects.
- Experience working with technical programming teams.
- Experience with IT standards and security in a criminal justice environment.
- Certifications such as the Certified Business Analysis Professional (CBAP) or the PMI Professional in Business Analysis (PMI-PBA).
What We Offer:
Vitaver offers a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.
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