Technical Documentation Specialist

2 days ago


Tallahassee, Florida, United States Vitaver Full time

About the Role:

Vitaver is seeking a highly skilled Technical Documentation Specialist to join our team. As a key member of our organization, you will be responsible for creating and maintaining high-quality IT documentation that meets the needs of our business community.

Key Responsibilities:

  • Develop and maintain technical documentation, including instructional materials, technical manuals, and product documentation.
  • Translate complex technical information into clear, concise documents for various audiences.
  • Collaborate with the Development Quality Assurance and Technical Support teams to produce technical publications.
  • Review, critique, and edit documentation to ensure accuracy and consistency.
  • Conduct research to gather information and fill gaps in documentation.
  • Lead or assist in business requirement gathering sessions, including Joint Application Development (JAD).

Requirements:

  • 3+ years of business or technical writing experience.
  • Experience working with multiple software and graphic packages.
  • Experience working as an IT Business Analyst using Agile and Waterfall methodologies.
  • Experience coordinating business users, technical staff, and architects to analyze and define future operation needs.
  • Experience with business process design and re-engineering.
  • Experience preparing status reports and providing management briefings.
  • Certification in Business Analysis from a recognized professional body.

Preferred Qualifications:

  • Experience in business intelligence tools, data analysis software, project management software, and databases.
  • Experience working on state or federal government projects.
  • Experience working with technical programming teams.
  • Experience with IT standards and security in a criminal justice environment.
  • Certifications such as the Certified Business Analysis Professional (CBAP) or the PMI Professional in Business Analysis (PMI-PBA).

What We Offer:

Vitaver offers a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.



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