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Business Operations Specialist

2 months ago


Tallahassee, Florida, United States Paradigm Technology Full time
{"h1": "Business Specialist Role at Paradigm Technology", "p": "At Paradigm Technology, we are seeking a skilled Business Specialist to join our team. As a Business Specialist, you will play a critical role in designing, developing, and maintaining Standard Operating Procedures (SOPs) and related process flows using Lucidchart.

Your primary responsibilities will include working with cross-functional teams to document and visualize business processes, ensuring consistency, accuracy, and adherence to organizational standards. You will also be responsible for developing and maintaining SOPs, creating process flows in Lucidchart, collaborating with stakeholders, analyzing business processes, and maintaining version control.

To be successful in this role, you will need to have a strong background in process documentation, SOP development, or business operations, as well as experience in using Lucidchart or similar process-mapping software. You will also need to possess excellent written and verbal communication skills, with the ability to translate technical information into user-friendly documentation.

If you are a detail-oriented and analytical individual with a passion for process improvement, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Develop and maintain SOPs: Work with various departments to document and update Standard Operating Procedures across the organization
* Create process flows in Lucidchart: Design and maintain business process maps, workflows, and decision trees using Lucidchart to ensure clarity and alignment with organizational objectives
* Collaborate with stakeholders: Partner with department heads, process owners, and subject matter experts to gather information and ensure accuracy in documentation
* Analyze business processes: Identify opportunities for process optimization and efficiency improvements through SOPs and visual mapping
* Maintain version control: Ensure all SOPs and Lucidchart diagrams are up to date, properly cataloged, and version-controlled
* Training and support: Train team members on how to use Lucidchart for process visualization and provide support for creating internal process documentation
* Compliance and standardization: Ensure that all SOPs and workflows comply with organizational and regulatory standards, including any industry-specific guidelines

**Qualifications:**

* Bachelor's Degree in Business Administration, Operations Management, or a related field
* 3+ years of experience in process documentation, SOP development, or business operations
* Proven experience in using Lucidchart or similar process-mapping software (e.g., Visio, )
* Strong proficiency in Lucidchart for business process modeling and documentation
* Experience in creating clear, comprehensive, and visually appealing process diagrams and SOPs
* Strong analytical skills to assess business processes and identify inefficiencies
* Excellent written and verbal communication skills, with the ability to translate technical information into user-friendly documentation
* Attention to detail and ability to manage multiple projects simultaneously

**About Paradigm Technology:**

Paradigm Technology is a strategic Professional Services organization that primarily focuses on delivering high-value solutions in Digital and Business Transformation. We extend a work culture unlike any other Professional Services Company. Our Practice Teams support two core areas: IT Management Consulting and Project Management, and Digital Practices, which drives the modernization of Digital Services, such as Cloud, Advanced Analytics, Data Engineering, Data Management, and Data Governance.

Learn more about our company culture and values at [insert link]."}