Aviation Technical Support Specialist
7 days ago
The Field Service Representative will provide direction and assistance to work groups in order to meet assigned objectives. In this role, you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.
Key Responsibilities- Provide technical direction and assistance to customers in the operation, maintenance, repair, logistic support, and installation of GE products.
- Interpret data and provide technical instruction to customers.
- Communicate with Project Engineering, Program Management, and Field Service management regarding program status, customer problems, failures, trends, and climate.
- Provide regular, timely reports to Product Support and Field Service regarding program activities and problems.
- Assist customers in scheduling maintenance and workload.
- Ensure parts meet established schedules.
- Make recommendations on findings.
- Review the effectiveness of maintenance actions to identify training needs.
- Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements.
- Perform intermediate and depot level maintenance.
- Repair and maintain Composite Propeller Systems and related components.
- Bachelor's Degree from an accredited college or university (or a High School Diploma/GED with a minimum of 4 years of Aviation experience in a Field Service or Maintenance position).
- Ability to travel up to 60% of the time.
- Able to lift a minimum of 65 Lbs.
- 2+ years of experience performing extensive repairs and conversions, as well as maintenance and repair work on engines and/or propeller maintenance.
- Ability to pass a non-DOT drug test and a background check.
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Proven analytical and continuous improvement mindset.
- Ability to interface at all levels of the organization, both internally and externally.
GE Aviation is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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