Senior IT Infrastructure Specialist

2 months ago


Tallahassee, Florida, United States CTI Consulting Full time
Job Summary

We are seeking a highly skilled and experienced Senior IT Infrastructure Specialist to join our team at CTI Consulting. As a key member of our IT department, you will be responsible for implementing, maintaining, and optimizing our organization's infrastructure systems and network.

Key Responsibilities
  • Infrastructure Management: Administer a Windows-dominant server environment, including some Linux-based servers, and ensure seamless integration with our hybrid local Active Directory and Microsoft 365 (Entra) tenant management environment.
  • Network Administration: Troubleshoot complex hardware and software issues, monitor and troubleshoot network performance, and resolve issues such as internet bandwidth problems, ISP issues, and firewall/router changes.
  • System Administration: Plan, develop, and execute implementation strategies for software installations and upgrades to operating systems and layered software packages, and administer a Veeam backup environment to ensure data protection and recovery readiness.
  • Technical Support: Provide Tier 2 and Tier 3 level support for user issues, delivering timely and effective resolutions, and provide knowledge and guidance to technicians as needed to support issue resolution.
  • Documentation and Compliance: Produce, maintain, and update detailed technical documentation, and ensure workstation and server data integrity and uniformity by implementing standard software and hardware solutions.
Requirements
  • Education and Experience: Bachelor's degree in a related field with at least two years administration experience or an equivalent combination of education, certifications, and technical experience supporting Windows environments.
  • Technical Skills: Excellent troubleshooting skills, with the ability to diagnose and resolve complex technical issues, and strong communication skills, both verbal and written, with the ability to clearly convey technical concepts to non-technical users.
  • Preferred Qualifications: Two years of network/systems administrator experience, certifications such as CompTIA Network+, MCSA, or equivalent, experience with Hyper-V or similar virtualization technologies, advanced knowledge of cybersecurity practices and tools, and familiarity with Fortinet networking equipment.
Compensation

We provide market-driven base pay, based on skills, abilities, and level of experience. Individual salaries will be market competitive and based on a candidate's unique set of skills and experience. The range for this position is $60,000 to $75,000 per year. A new employee in this position can expect to be at about the 25% percentile of the pay range.



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