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Front Desk Coordinator

1 month ago

Milwaukee, Wisconsin, United States Dogtopia Milwaukee East Side Full time
Job Overview

We're seeking a highly organized and friendly individual to join our Front Desk Team at Dogtopia Milwaukee East Side as a Front Desk Coordinator. This role will work under our General Manager and help maintain a smooth operation at our facility.

This is an excellent opportunity for an entry-level candidate to gain experience and grow within our organization. We're looking for someone with a sunny disposition, a quick study, and an eagerness to learn.

The ideal candidate will possess the following qualifications:

  • Meticulous organization and attention to detail
  • Ability to quickly learn POS and CRM software
  • Consistent and timely attendance
  • A friendly and cheery attitude
  • An ability to emotionally connect with pet parents
  • A willingness to work hard and improve
  • Ability to maintain professionalism in a fast-paced environment

This part-time/full-time position will work mornings/afternoons and weekends, approximately 28-40 hours a week, and includes the opportunity for benefits and increased pay with strong performance.

Our new Front Desk Coordinator will be responsible for:

  • Providing excellent customer service to pet parents
  • Checking dogs in and out of daycare and boarding
  • Assisting with maintaining reservations and billing
  • Contributing to a positive team-oriented environment
  • Communicating candidly and respectfully with team members and pet parents

We're committed to upholding our company values, which include:

  • We LOVE life unconditionally like a dog.
  • We STAY loyal to our pack.
  • We CHASE the absolute highest standards of safety.
  • We PLAY to our fullest potential.
  • We TREAT every day like It's the Most Exciting Day Ever

Job Type: Part-time/Full Time

Pay: From $12.00 per hour

Benefits:

  • 401(k) matching

Application Question(s):

  • Are you at least 18 years old?

Education:

  • High school or equivalent (Preferred but not required)

Work Location:

  • One location

Work Remotely:

  • No