Museum Event Coordinator

3 weeks ago


Milwaukee, Wisconsin, United States Discovery World Full time
Museum Event Technician Job Description

At Discovery World, we are seeking a highly skilled and detail-oriented Museum Event Technician to join our team. As a key member of our events team, you will be responsible for ensuring the smooth execution of events and exhibitions, providing exceptional customer service, and maintaining the highest standards of cleanliness and organization.

Key Responsibilities:

  • Maintain a high level of customer service while greeting and orientating event and museum guests.
  • Ensure Discovery World's standards for service and cleanliness are upheld during all events.
  • Maintain good communication with Discovery World Staff, Bartolotta's Catering Staff, Security Guards, Parking Staff, and Custodial Staff to ensure all event details are executed as expected.
  • Complete any Audio/Visual needs as assigned for each scheduled event, including laptop/projector setup and operation, mic/audio setup, adjusting lights, shades, etc.
  • Complete Event checklists pre and post event as assigned.
  • Communicate any issues with Management promptly.

Requirements:

  • High School Diploma: Required.
  • Some College Course Work: Preferred.
  • Minimum 2-3 years previous Customer Service experience in a hospitality or event setting: Preferred.

Preferred Qualifications:

  • Basic knowledge of Audio/Visual and comfort learning new skills such as laptop hook-up, playing music on a sound system, playing a PowerPoint presentation, microphone hook-up, etc.
  • Basic computer skills such as Microsoft Suite, Creation, and maintenance of spreadsheets.
  • Excellent attention to detail and high-level organization skills.
  • Willingness to learn and ability to adapt on the fly.
  • Commitment to providing a high-quality guest experience.

Work Environment:

  • Required to use motor coordination and finger dexterity (such as keyboarding, machine operation, etc.): Frequently.
  • Required to speak to customers via telephone, email, and/or in-person: Frequently.
  • Required to exert physical effort in handling objects more than 50 pounds (such as table set-up, chair set-up, moving signage, moving A/V equipment, etc.): Occasionally.
  • May be exposed to a physical environment which involves dirt, odors, and noise, weather extremes, and/or similar elements: Occasionally.
  • The normal setting for this position is: Front Desk, Event Spaces, and Museum Exhibits.

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