Administrative Coordinator

1 week ago


Glendale, Arizona, United States International Rescue Committee Full time
Job Title: Administrative Assistant/Receptionist

The International Rescue Committee (IRC) is a global humanitarian organization that provides critical support to people affected by conflict and disaster. We are seeking an experienced Administrative Assistant/Receptionist to join our team in Arizona.

Job Summary:

The Administrative Assistant/Receptionist will provide administrative support to the IRC Arizona offices, including receptionist services, administrative duties, and other tasks as assigned. This is a critical role that requires strong organizational skills, attention to detail, and excellent communication skills.

Key Responsibilities:
  • Provide exceptional customer service to visitors, clients, and staff, including greeting, directing, and assisting as needed.
  • Manage the flow of visitors during peak periods, ensuring a smooth and efficient experience.
  • Answer and direct incoming telephone calls, take messages, and respond to basic inquiries.
  • Assist with safety and security measures, including monitoring the office and responding to emergencies.
  • Order and maintain stock of office supplies, review inventory, and monitor prices.
  • Maintain office equipment, including copiers, fax machines, printers, scanners, and projectors, ensuring they are in good working order.
  • Coordinate with the building superintendent on maintenance concerns and monitor ongoing required maintenance.
  • Liaise with the cleaning company on daily service and ensure the office is clean and tidy.
  • Serve as the first point of contact for IT issues, maintain familiarity with servers, network routers, and other system equipment.
  • Ensure new staff and interns have access to ID cards, swipe cards, and office keys.
  • Coordinate calendaring and use of shared spaces, including conference rooms and classrooms.
  • Receive and distribute mail, process outgoing mail, and deposit it in the mailbox daily.
  • Maintain physical and digital personnel files, documents, and information.
  • Comply with agency policies and protocols.
Requirements:
  • High school diploma required; some university education preferred.
  • Fluent in English with strong verbal and written communication skills.
  • Proficiency in language(s) spoken by IRC's clients is desired, including Spanish, Arabic, Dari, Farsi, and/or Pashto.
  • Demonstrated proficiency with Microsoft Office programs, including Excel, Word, and Outlook.
  • Must be well-organized, reliable, professional, detail-oriented, and flexible.
  • Desire to work as a team member and in a multicultural workplace.
  • Must have a valid driver's license, active insurance policy, and access to reliable transportation.
  • In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.
Working Environment:

This role will work in a combination of standard office environment, remote work, and 'field' time within the service delivery area. Occasional domestic (non-local) travel may be required, up to 10%.

Benefits:

The IRC offers a comprehensive and highly competitive set of benefits, including paid time off, medical, dental, and vision insurance, and a 403(b) retirement savings plan. Full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, and an Employee Assistance Program.

Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12-month time period.

Standard of Professional Conduct:

The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect.



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