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Front Office Manager

2 months ago

Delray Beach, Florida, United States KOLTER HOSPITALITY GROUP Full time
Job Title: Front Office Manager

Kolter Hospitality Group is seeking a highly skilled and experienced Front Office Manager to join our team. As a key member of our hotel operations team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.

Key Responsibilities:
  • Manage front desk operations, including check-in, check-out, and guest services.
  • Lead and motivate a team of front office staff to provide exceptional guest service.
  • Ensure accurate and efficient handling of guest complaints and issues.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless operations and excellent guest experience.
Requirements:
  • 3+ years of experience in hotel operations, preferably in a front office role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Knowledge of hotel operations software and systems.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Kolter Hospitality Group is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.