Operations Coordinator HIM ROI, Full Time, Days

1 week ago


Chicago Illinois, United States Northwestern Memorial Healthcare Full time

Job Summary:

The Operations Coordinator HIM ROI is a key member of the Health Information Management (HIM) team at Northwestern Memorial Healthcare. This role reflects the mission, vision, and values of our organization, adheres to our Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and regulatory and accreditation standards.

Responsibilities:

  • Respond to physicians, clinicians, support staff, and patient issues and concerns related to the use of systems and the dissemination of clinical results.
  • Provide system support to ancillary systems.
  • Coordinate the implementation of department-specific projects, lead system testing, and staff training efforts.
  • Review changes made by various regulatory organizations and develop procedures and guidelines to maintain compliance with all standards.
  • Compile productivity and quality statistics for all areas within the HIM department and report the results to HIM Management.
  • Monitor staffing levels and work activity and support HIM management.

Management Responsibility:

This position will not have direct reports.

Travel Requirements:

Travel to all HIM locations for a minimum of 4 hours per visit or as otherwise specified by the department manager.

Population Served:

  • Internal: Communicate daily with physicians, patients, researchers, and administrative staff on various issues.
  • External: Communicate with computer system vendors as needed for software support, State representatives, and other vendors related to transcription and release of information functions.

Equal Employment Opportunity:

Northwestern Memorial Healthcare is an AA/EOE.



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