Guest Services Coordinator

2 weeks ago


Gaithersburg Maryland, United States Kisco Senior Living Full time

Position Overview:


The Guest Services Coordinator at Kisco Senior Living is dedicated to delivering outstanding customer service at the front desk, fostering a welcoming, safe, and friendly environment for all residents and visitors.

Daily Responsibilities:

1. Oversee the entry and exit of residents and guests within the community.

2. Assist residents with their requests and inquiries as needed.

3. Handle incoming phone calls professionally.

4. Ensure the front desk and lobby area are tidy and presentable.

5. Respond promptly to emergencies and coordinate with emergency personnel.

Qualifications for Success:

- Bring a positive attitude to work each day.

- Possess excellent customer service abilities.

- Have 6 months to 1 year of experience in front desk operations, receptionist duties, or resident relations.

- A high school diploma or GED is preferred.

- Experience in senior living or hospitality is advantageous.

Benefits Offered:

Compensation:
$18.75 per hour

Complimentary meal during each shift

Healthcare benefits including vision and dental (for full-time employees)

401k matching (for full-time employees)

Paid time off

Opportunities for rewards and bonuses

Ongoing training and career development opportunities

About Us:

Kisco Senior Living is committed to creating an exceptional living experience for our residents and a fulfilling workplace for our associates. With over 30 years of experience, we are proud to be a recognized leader in the senior living sector.

All employment offers are contingent upon the successful completion of our pre-employment procedures, which include passing a drug screening, TB test, and background check.

*Kisco Senior Living is an Equal Opportunity Employer.

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