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Front Office Coordinator

2 months ago

Boise, Idaho, United States Xpress Wellness Urgent Care Full time

Xpress Wellness Urgent Care is on the lookout for a skilled Front Office Medical Receptionist to enhance our patient care experience. In this pivotal role, you will serve as the initial point of contact for patients, ensuring they receive exceptional service and care.

Key Responsibilities
  • Welcome and register patients with accuracy, including the collection of co-pays and necessary registration details.
  • Safeguard patient confidentiality by protecting personal and financial information.
  • Manage patient flow and oversee the lobby area to ensure a smooth experience.
  • Handle incoming calls, schedule appointments, and address patient inquiries effectively.
  • Work collaboratively with healthcare professionals to facilitate seamless patient care.
  • Maintain an organized and tidy front-desk environment.

Qualifications

  • High school diploma or equivalent is required.
  • Strong communication and interpersonal skills are essential.
  • Ability to manage multiple tasks in a dynamic environment.
  • Excellent organizational skills and attention to detail.
  • Familiarity with medical terminology and procedures is beneficial.
  • Proficiency in Microsoft Office and electronic medical record systems is required.
  • A minimum of 2 years in a customer-focused role is preferred.
  • BLS certification is an advantage.
  • Understanding of insurance summary data is preferred.

Employee Benefits

Xpress Wellness provides a supportive work environment in modern urgent care facilities, offering a range of benefits:

  • Flexible scheduling to promote work-life balance.
  • Competitive compensation package.
  • Generous paid time off.
  • Health, dental, and vision insurance.
  • Retirement plan with employer matching.
  • Options for short-term and long-term disability.
  • Life insurance coverage.
  • PRN rate is $16.50 per hour.