Residential Plumbing Technician

2 weeks ago

Orange, California, United States Barker and Sons Plumbing Full time
Job Overview

Are you a skilled technician seeking new opportunities and ongoing growth in your career? Do you excel at managing a busy schedule, addressing complex service requests, and providing outstanding customer support? If you value independence while also appreciating the support of a reliable team, consider a position with Barker & Sons Plumbing as a Service & Repair Technician.

Our technicians enjoy the freedom of their roles while being part of a dynamic organization that prioritizes employee development and business growth. We provide our team with state-of-the-art tools, training, and pathways for career advancement. This is your chance to become a master in your field and enhance your financial success with us.

Compensation:

$85,000 - $200,000 annually

Key Responsibilities:
  • Diagnose and repair residential plumbing systems.
  • Present multiple solution options to clients and guide them in making informed decisions.
  • Design and inspect plumbing systems, perform diagnostics, and ensure adherence to regulatory standards.
  • Install, maintain, and repair sanitation units, water and gas supply lines, heating systems, and related fixtures in residential settings.
  • Effectively troubleshoot and resolve issues in a timely manner.
  • Deliver consistent 5-star customer experiences in line with Barker & Sons' proven service process.
  • Utilize technology (iPad) and established workflows for efficient support.
  • Maintain a professional appearance and demeanor that instills confidence in clients.
  • Take full responsibility for the upkeep and readiness of your service vehicle, tools, and assigned equipment.
  • Accurately account for parts used, return unused items, and reconcile inventory with the warehouse.
Qualifications:

Required:

  • Experience in handling and resolving residential plumbing service calls.
  • Commitment to following established service and sales processes.
  • Strong communication skills with the ability to build rapport and close sales with diverse clients.
  • Ability to work independently as well as collaboratively within a team.
  • Professional appearance and approachable demeanor.
  • Willingness to learn and utilize new technologies (e.g., iPads) and software systems.
  • Self-motivated, responsible, and confidently humble.
  • Valid driver's license with a clean driving record.
  • Ability to pass a background check for Home Services.

Preferred:

  • Three years of experience in residential plumbing.
  • Experience in direct customer interaction and selling home services.
  • Familiarity with established service and sales processes.
  • Experience using tablets or similar technologies in service and sales.

Desired:

  • Proven track record of achieving six-figure annual plumbing sales.
  • Experience with NexStar Home Services.
  • Familiarity with Service Titan or similar software.
About Barker & Sons Plumbing

Barker and Sons Plumbing & Rooter has been proudly serving Orange County since 1983. Our success stems from hiring top-notch plumbers and ensuring their satisfaction in their roles. We leverage the latest technology to provide a comprehensive range of plumbing, drain, and sewer services, ensuring quality work through our exceptional team.

  • Opportunities for professional growth through sponsored training and continuous development.
  • Comprehensive health and wellness benefits, including medical, dental, and vision coverage, along with short-term disability and life insurance.
  • 401(k) plan with a 4% company match.
  • Paid time off, holidays, and flexible scheduling.
  • Company-provided service vehicle, tablet, and uniforms.
  • Company-wide family events.

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