Automotive Parts Specialist
3 days ago
For over four decades, Crest has been dedicated to delivering an outstanding customer experience, recognizing that this begins with our most valued team members. Crest Auto Group is in search of a Parts Counterperson to enhance our operations.
As a member of Crest Auto Group, you become part of a prestigious family of luxury vehicles, featuring one of the largest inventories of new and pre-owned luxury automobiles. Here, you will collaborate with a team of committed professionals who share a unified goal of teamwork and excellence. We provide regular training, promote internal advancement, and continuously aim to cultivate loyalty, long-term careers, and satisfied employees.
Our employees thrive in a customer-focused environment that includes amenities such as:
- Spacious Event Room and Wine Cellar for hosting community and customer gatherings
- Fully equipped Commercial kitchen with chef-inspired menus
- On-site Cafes in each new car building
- Coffee bars staffed with full-time Baristas
- Golf Putting Greens
- Customer Technology Areas
- Vehicle Technology Consultants
- Automated drive-thru Carwash
- Highly Competitive Compensation
- Health Insurance
- Dental Insurance
- Vision Insurance
- Group Life Insurance
- Short/Long Term Disability Insurance
- 401K Retirement Plan
- Paid Time Off
The role of a Parts Sales Consultant encompasses:
- Engaging with customers regarding parts status
- Interacting with staff and customers in a courteous and professional manner
- Reading and interpreting the parts catalog for accurate part identification
- Answering phone inquiries, providing pricing information and additional details
- Reviewing body shop estimates to ensure correct parts ordering and pricing alignment
- Locating out-of-stock parts from external sources and submitting emergency orders as needed
- Ensuring all internal parts requests are billed accurately on service repair orders
- Tracking all incoming and outgoing parts for the dealership
- Managing parts payment collection and ensuring correct billing through the service department
- Occasionally packaging and shipping parts back to manufacturers, along with maintaining appropriate records
- Consulting parts manuals (both physical and digital) to accurately identify the correct part(s) for the vehicles being serviced
- Advising customers on alternatives or modifications when a replacement part is unavailable
- Preferred two years of experience, though not mandatory
- Effective time management skills
- Excellent communication abilities
- Clean driving record
- Willingness to undergo a pre-employment background check and drug screening
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