Director of Client Services
1 week ago
Sun Tan City is a leading provider of tanning services, with over 250 locations across 20 states. We pride ourselves on providing a welcoming and supportive environment for our clients and employees alike. Our company values include teamwork, enthusiasm, and a passion for our brands.
Job Responsibilities:
- Drive store performance and foster superior client service.
- Maintain a high-energy, positive environment where behaviors that support client-centric service are consistently demonstrated.
- Manage and supervise Tanning Consultants to achieve company goals.
- Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
Requirements:
- College education preferred, but not required.
- Management and/or Sales experience required.
- Basic Computer skills (ability to use Word, Excel, and Outlook)
- Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
- Knowledge of client service techniques and operational practices.
- Problem-solving and organizational/planning skills.
- Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
- Team building skills.
- Ability to prioritize and delegate.
Compensation and Benefits:
The estimated annual salary for this position is $55,000-$70,000, depending on experience and qualifications. Additionally, we offer a comprehensive benefits package, including medical, dental, vision, and 401(k) matching.
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