Client Service Coordinator

1 week ago


Knoxville, Tennessee, United States Harper Acura Full time
Job Title: Client Service Coordinator

We are seeking a highly organized and customer-focused Client Service Coordinator to join our team at Harper Acura. In this role, you will be responsible for coordinating service schedules, prioritizing workloads, and communicating with technicians to ensure seamless operations.

About the Company

Harper Acura has been synonymous with quality since 1981, when Tom Harper opened the Porsche, Audi, and Jaguar dealerships in Knoxville. Today, we have expanded to multiple franchises, catering to different types of drivers while maintaining the same level of excellence in sales and service.

Job Description

This is a unique opportunity to work in a fast-paced environment where you will be responsible for:

  • Maintaining daily schedules of workflow through the shop
  • Prioritizing work to be completed
  • Collaborating with technicians to communicate workload and optimize efficiency
Required Skills and Qualifications

To succeed in this role, you must possess:

  • Experience in service dispatch or a related field (preferred)
  • Vehicle knowledge and understanding of technical processes
  • A clean driving record and valid driver's license
  • An exceptional focus on providing outstanding customer service
  • A driven personality, eager to improve, and able to work within and support internal teams
  • The ability to multitask and work effectively in a fast-paced environment
Benefits

As a valued member of our team, you can expect:

  • Medical, dental, and vision insurance
  • A 401(k) plan with employer matching
  • Short and long-term disability coverage
  • Employer-paid life insurance
  • Paid holidays, vacation time, and sick leave
  • Paid training opportunities for career growth and advancement
Estimated Salary: $45,000 - $55,000 per year

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