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Assistant Department Manager

2 months ago

Brentwood, Tennessee, United States Floor & Decor Holdings, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Department Manager to join our team at Floor & Decor Holdings, Inc. As a key member of our sales and service team, you will be responsible for leading and developing our Product Sales Specialists to provide exceptional customer service and product information.

Key Responsibilities
  • Lead and develop Product Sales Specialists to ensure a highly attentive and accurate level of customer service
  • Complete all product specialist certification courses and demonstrate a thorough understanding of merchandise and installation
  • Ensure the overall merchandising, pricing, and organization of the department
  • Communicate standard operating procedure direction and changes to all associates in a timely manner
  • Process customers at check-out using the point of sale (POS) system and process customer refunds and exchanges according to established guidelines
  • Present 'how-to' classes to customers and follow established cash, check, and charge card acceptance procedures
Working Conditions

While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

The employee is often required to use their hands and fingers to handle or feel, and to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee is frequently required to exert pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

Benefits and Rewards
  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • A personal holiday and Volunteer Time Off program
  • Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.