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Vice President of KYC Client Engagement

2 months ago

Fort Worth, Texas, United States National Black MBA Association Full time

Descripción del Trabajo:
El Rol

El equipo de Soporte de Alcance de Clientes KYC supervisa la entrega de procesos de la Unidad de Línea Frontal (FLU), incluyendo la indexación de documentos, la supervisión de programas de remediación, la defensa de políticas, los requisitos de capacidad/población, los procesos de restricción y cierre, la gobernanza del programa y la remediación de problemas, así como la cultura y la preparación/entrenamiento.

Responsabilidades del Rol
Asistir a los ejecutivos de Alcance de Clientes de GCIB y GM en requisitos rutinarios y ad hoc
Apoyar el diseño y la entrega de programas de remediación formalizados desde la perspectiva de FLU, cumpliendo con los requisitos del Banco
Colaborar con KYC Change para ayudar en el diseño de un proceso para recopilar, consolidar y retroalimentar observaciones de políticas realizadas por los clientes como parte de la mejora continua de los procesos del Banco y las prácticas de la industria
Apoyar el análisis periódico de población y capacidad para asegurar que los equipos puedan cumplir con los requisitos de Alcance en todos los sectores, regiones y tipos de clientes
Apoyar la parte de FLU del proceso para garantizar que las restricciones y cierres cumplan con los requisitos y consideren los riesgos apropiados
Monitorear y escalar cualquier preocupación o desafío de remediación de problemas
Contribuir a la construcción de un marco efectivo de gestión de datos
Proporcionar supervisión para los procesos KYC de FLU y métricas de control relacionadas
Administrar/coordinación según sea necesario para la construcción de un marco de gobernanza de FLU apropiado en relación con los requisitos de KYC, y colaborar con otros FLUs y Operaciones para asegurar la alineación en todo el programa AML
Coordinar y documentar procesos y pautas formales en relación con el Alcance y los procesos asociados de FLU
Desarrollar paneles de control de control para medir y monitorear efectivamente el rendimiento en las diversas entregas
Apoyar informes ad hoc relacionados con el rendimiento, la entrega y la producción del Alcance. Colaborar con Operaciones en informes centrales según sea apropiado.
Coordinar y apoyar nuestra Estrategia de Ubicación, incluyendo la colaboración con Servicios Corporativos e Infraestructura
Colaborar con colegas en Banca, Ventas, COOs de FLU, Cambio de FLU, Controles Empresariales de FLU, Operaciones, Recursos Humanos y otros grupos según sea necesario
Revisar las políticas del Banco para la adherencia del equipo, y considerar la necesidad de marcos, monitoreo y controles para futuras oportunidades incluyendo IA y portales de la industria
Trabajar en la gestión de exámenes/auditorías/regulatorios desde una perspectiva de FLU, cuando sea necesario

Apoyar el diseño y la entrega de iniciativas culturales y de personas y la salud organizacional donde sea necesario, incluyendo la colaboración con Recursos Humanos en la implementación de un marco donde se midan y monitoreen los entregables.

Fomentar una cultura colaborativa y orientada a resultados
Habilidades Requeridas
Título universitario o experiencia laboral equivalente
Más de 7 años de experiencia en gobernanza, control, riesgo, supervisión financiera o de procesos en un rol que cruce múltiples zonas horarias dentro de la industria de servicios financieros
Comprender el panorama general y la capacidad de trabajar bien de forma independiente
Capacidad para iniciar y construir relaciones sólidas con todos los niveles de la organización
Excelentes habilidades interpersonales para motivación, colaboración y fomento

Comportamiento Profesional:
Demostrando paciencia, compostura y una actitud positiva.
Resolución de Problemas y

Habilidades de Toma de Decisiones:

Pensar analíticamente, utilizando diversas habilidades de investigación, aplicando experiencias pasadas a la resolución de problemas, desarrollando múltiples resoluciones, sabiendo cómo y dónde ir para resolver problemas.


Flexibilidad y Adaptabilidad:

Manejar múltiples proyectos y tareas diarias, ajustándose a un entorno cambiante, adaptándose a nuevos enfoques que mejoren la eficiencia y efectividad general del trabajo.


Iniciativa:

Identificar mejoras de procesos, demostrar un comportamiento de "auto-iniciador" y una disposición para ayudar a otros, y mostrar potencial para requerir mínima supervisión.

Fuertes habilidades organizativas y capacidad para priorizar y gestionar prioridades en competencia con excelente atención al detalle
Excelente dominio de los productos de Microsoft Office, particularmente Microsoft PowerPoint, Excel, Word

Turno:
1er turno (Estados Unidos de América) Horas por Semana: 40
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