Sales Team Lead

6 days ago


Washington, Washington, D.C., United States ACE HARDWARE Full time
Job Description

**Job Summary**

Achieve sales growth while delivering exceptional customer service as a Shift Leader at ACE HARDWARE. As a key member of our sales team, you will be responsible for promoting sales, training and monitoring sales associates, and ensuring a positive customer experience.

Key Responsibilities

  • Customer Service: Provide a positive representation of ACE HARDWARE, proactively assist customers in solving problems, greet customers, and ensure all calls are answered promptly and effectively.
  • Store Operations: Assist in creating a positive work environment, receive and stock merchandise, maintain back stock levels, and ensure a clean and orderly sales floor.
  • Leadership: Train and monitor sales associates, communicate with Department Specialists, and participate in store meetings.

Requirements

  • Strong background in customer service and leadership
  • Hardware background helpful but will train the right candidates
  • Excellent interpersonal, communication, and follow-through skills


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