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Apparel Sales Team Leader

2 months ago

Washington, Washington, D.C., United States DICK'S Sporting Goods Full time

At DICK'S Sporting Goods, we are passionate about the transformative power of sports. Our team plays a vital role in fostering confidence and enthusiasm by equipping athletes to realize their aspirations. We are dedicated to cultivating a diverse and inclusive workforce that mirrors the communities we serve.

If you are eager to contribute to the success of a leading sports retailer, consider joining our team.

POSITION SUMMARY:

The Apparel Sales Team Leader significantly influences the implementation of brand standards and enhances the teammate experience. Under the direction of the Assistant Store Manager and Store Manager, the Team Leader serves as the in-store authority for their designated department. This role is centered on delivering exceptional customer service while guiding teammates effectively. The ability to lead by example, demonstrate empathy, maintain resilience, exhibit optimism, and collaborate with colleagues distinguishes the Team Leader.

  • Aids in building a robust team by participating in in-store interviews and department tours.
  • Fosters a people-centric culture by engaging with every teammate to cultivate mutual trust and respect, contributing to a strong recognition culture within the store.
  • Plans and organizes operations 30 days in advance with the Assistant Store Manager, ensuring an effective approach and alignment on workforce needs to fulfill daily tasks, game plans, projects, or store events.
  • Strategically utilizes teammates to guarantee adherence to brand standards, daily execution of programs and processes, and prioritization of tasks.
  • Maintains company merchandising and presentation standards by adhering to established floor sets, signage requirements, pricing adjustments, inventory presentation, and replenishment protocols.
  • Assists the store leadership team with general supervision in accordance with company policies and procedures.
  • Supports the training of teammates on company protocols and programs, including onboarding new hires and cross-training existing staff.
  • Prioritizes coaching and personal development; provides hands-on guidance and explains the rationale behind tasks, plans, and processes.
  • Exemplifies the organization's vision and store objectives by helping teammates understand how their roles align with the overall mission and goals, ensuring an outstanding shopping experience.
  • Cultivates an inclusive store atmosphere where all individuals (teammates and customers) feel welcomed, safe, and respected.
  • Complies with established safety, loss prevention, and operational procedures, maintaining confidentiality of all company information.
  • Adopts a collaborative approach to support the team throughout the store.
  • Performs additional tasks as assigned by management.

LEADERSHIP QUALITIES:

Our Leadership Competencies define the behaviors expected from leaders who can drive business success and develop talent. Here are the competencies we seek in our Store leaders:

  • Ensures Accountability
  • Customer-Focused
  • Collaborative
  • Instills Trust
  • Decision-Making Abilities
  • Action-Oriented
  • Engagement Driver
  • Talent Developer
  • Effective Team Building Skills
  • Plans & Aligns

REQUIREMENTS:

  • Flexible availability, including evenings, weekends, and holidays.
  • Previous retail sales or customer service experience preferred.
  • Capability to stand, bend, stoop, reach, push, pull, and lift items weighing between 15 to 35 lbs. repeatedly.
  • Ability to work extended periods (up to 4 hours) standing or walking.
  • Capacity to work at heights exceeding 4 feet using ladders or aerial lifting devices.
  • Ability to perform repetitive motions for brief periods (up to 2 hours continuously).

Targeted Pay Range: $20 - $28. Starting pay may vary based on factors such as location, experience, and position offered. The actual hourly rate will meet or exceed the minimum wage applicable to the job location. DICK'S Sporting Goods complies with all state paid leave requirements and offers a comprehensive benefits package.