Customer Support Representative

7 days ago


Newark, New Jersey, United States IWG PLC Full time
About the Job
">Are you looking for a role that offers a great work-life balance, competitive pay, and opportunities for career growth? As a Community Associate at IWG PLC, you will be part of a dynamic team that provides exceptional customer service and contributes to the success of our business. In this role, you will be responsible for managing multiple tasks, providing solutions to customer problems, and maintaining a high level of professionalism at all times.

Job Summary:
">* Manage day-to-day operations of a community center
* Provide exceptional customer service to new and existing customers
* Resolve customer complaints and issues in a timely and professional manner
* Maintain a clean and organized workspace

Responsibilities:
">* Greet and assist customers in a friendly and professional manner
* Respond to customer inquiries and resolve issues in a timely and professional manner
* Manage multiple tasks and priorities simultaneously
* Maintain accurate records and reports

Requirements:
">* 1+ years of customer service experience
* Excellent communication and interpersonal skills
* Ability to multitask and prioritize tasks effectively
* Positive attitude and strong work ethic
* Basic knowledge of MS Office and other IT equipment

What We Offer:
">* Competitive salary: $17.62 per hour
* Work-life balance (no standard nights/weekends)
* Generous paid time off plans (sick and vacation)
* 11 Paid Company Holidays per calendar year
* Affordable and comprehensive health care for full-time team members
* Quarterly bonus plan program

About Our Company
">IWG PLC is a leading global workspace provider, with a mission to revolutionize the way people work. We offer a dynamic and supportive work environment, where our employees can grow and develop their careers.

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