Verizon FIOS Customer Service Associate Manager

7 days ago


Newark, New Jersey, United States MMG Full time

Are you a motivated and customer-focused individual looking to kick-start your career in the dynamic world of telecommunications? Look no further

About MMG

Our company, MMG, is a leading provider of innovative solutions in the industry. We pride ourselves on our commitment to delivering exceptional customer experiences and driving business growth through strategic partnerships.

Job Overview

We are seeking a highly skilled Verizon FIOS Customer Service Associate Manager to join our team. As a key member of our operations, you will be responsible for overseeing the delivery of outstanding customer service and driving business growth through effective management and leadership.

Key Responsibilities
  • Customer Service Leadership: Lead a team of customer service representatives to ensure exceptional service delivery and exceed customer expectations.
  • Business Growth: Identify opportunities for business growth and develop strategies to drive revenue expansion.
  • Team Development: Foster a positive and productive work environment, promoting employee development and growth.
  • Customer Relations: Build strong relationships with customers, resolving issues promptly and efficiently.
Requirements
  • Leadership Skills: Proven leadership experience, with the ability to motivate and guide teams towards achieving goals.
  • Customer Service: Excellent customer service skills, with a focus on delivering exceptional experiences.
  • Business Acumen: Strong understanding of business principles and practices, with the ability to analyze data and make informed decisions.
  • Communication: Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
What We Offer

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, as well as a comprehensive benefits package, including health insurance, retirement plan, and paid time off. If you are a driven and customer-focused individual looking to take your career to the next level, apply today



  • Newark, New Jersey, United States MMG Full time

    Unlock a Rewarding Career in TelecommunicationsAre you driven, personable, and committed to delivering exceptional customer service? We are seeking a talented Verizon Sales Associate to join our dynamic team at MMG.As a Verizon Sales Associate, you will work closely with our clients' local customer base to create brand awareness and identify products or...


  • Newark, New Jersey, United States JACKMONT HOSPITALITY INC Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate at Newark Liberty International Airport.This is a fantastic opportunity to provide exceptional service to our guests while working in a fast-paced environment.Key Responsibilities:Greet incoming and departing guests warmly,...


  • Newark, New Jersey, United States The Hertz Corporation Full time

    We are seeking a highly motivated Customer Service Associate to join our team at The Hertz Corporation. This is an excellent opportunity for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer experiences.About the RoleThis position involves handling customer inquiries, resolving issues, and providing...


  • Newark, New Jersey, United States Conduent Full time

    Overview\At Conduent, we deliver mission-critical services and solutions to Fortune 100 companies and over 500 governments. As a Customer Experience Associate I, you will play a vital role in creating exceptional outcomes for our clients and the millions of people who count on them.\Compensation\The estimated hourly rate for this position is $16.50/hr, with...


  • Newark, New Jersey, United States United Parcel Service Inc. Full time

    Job SummaryWe are seeking a skilled Air Freight Coordinator to join our team at United Parcel Service Inc. This role involves supporting and coordinating airfreight trade services, building relationships with customers, and providing internal and external customer support.ResponsibilitiesCoordinate airfreight trade services, including scanning and moving...


  • Newark, New Jersey, United States Conduent State & Local Solutions, Inc Full time

    We are seeking a skilled and customer-focused Professional Customer Support Specialist to join our team at Conduent State & Local Solutions, Inc. This role involves providing exceptional support to customers in the fast-paced EasyPay (MetroCard) Account Service Center.Key Responsibilities:Field incoming calls and respond to customer inquiries in compliance...


  • Newark, New Jersey, United States JACKMONT HOSPITALITY INC Full time

    Job SummaryWe are seeking a friendly and outgoing Customer Service Ambassador to join our team at Jackmont Hospitality Inc.Estimated Salary: $12.50 - $15.00 per hourAbout the RoleThe successful candidate will be responsible for providing exceptional customer service to guests at our restaurant located in Newark Liberty International Airport.Key...


  • Newark, New Jersey, United States Planet Fitness Inc. Full time

    Job DescriptionAt Planet Fitness Inc., we are committed to providing a positive member experience by delivering exceptional customer service. As a Member Services Representative, you will play a vital role in ensuring our members feel welcome and supported throughout their fitness journey.Key ResponsibilitiesGreet members, prospective members, and guests...


  • Newark, New Jersey, United States University Hospital, Newark NJ Full time

    Responsibilities:The primary purpose of the Customer Service Receptionist is to register visitors for visitation and/or same day procedures by creating a visitor badge using the Visitor Management System; greet patients and visitors while providing friendly and prompt assistance when directing them to their destination as appropriate.Qualifications:High...


  • Newark, New York, United States The Arc Wayne Full time

    Job Opportunity OverviewWe are seeking a skilled Customer Service Associate to work in our food preparation and sales department. As a key member of our team, you will be responsible for providing excellent customer service and ensuring the highest quality food products.Job Description:The ideal candidate will have strong communication skills and the ability...


  • Newark, New Jersey, United States RWJ Barnabas Full time

    About RWJBarnabas HealthRWJBarnabas Health is a leading academic health system in New Jersey, providing patient-centered care and innovative strategies to address the clinical and social determinants of health.Job OverviewThe Cardiac Cath Lab at Newark Beth Israel Medical Center is seeking a highly dedicated Nurse Manager to oversee the daily operations of...


  • Newark, New Jersey, United States Harris Blitzer Sports & Entertainment Full time

    Harris Blitzer Sports & Entertainment is a leading global sports and entertainment business that offers an energetic work environment built on collaboration, growth, and innovation.As a Customer Service Ambassador with Harris Blitzer Sports & Entertainment, you will have the opportunity to provide exemplary customer service to guests at Prudential Center in...


  • Newark, New Jersey, United States IWG PLC Full time

    About the Job">Are you looking for a role that offers a great work-life balance, competitive pay, and opportunities for career growth? As a Community Associate at IWG PLC, you will be part of a dynamic team that provides exceptional customer service and contributes to the success of our business. In this role, you will be responsible for managing multiple...


  • Newark, New Jersey, United States Fabuwood Cabinetry Corp Full time

    Job OverviewFabuwood Cabinetry Corp is seeking a highly skilled Customer Service Liaison to join our team in the Dealer Support Department.This role requires excellent communication and problem-solving skills, with a focus on providing top-notch customer service and support.Key ResponsibilitiesManage high-volume customer inquiries via phone, email, or...


  • Newark, New York, United States Wal-Mart Stores , Inc. Full time

    **About the Job**We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Wal-Mart Stores, Inc. As a Cashier & Front End associate, you will be responsible for providing an exceptional shopping experience for our customers, processing transactions, and maintaining a clean and organized store environment.**Key...


  • Newark, New Jersey, United States Conduent Incorporated Full time

    Join Conduent Incorporated, a leading provider of business process services, as a Customer Experience Associate I. This exciting role offers the opportunity to work with Fortune 100 companies and governments, delivering mission-critical services and solutions that create exceptional outcomes for clients and their customers.About the RoleThis is an hourly...


  • Newark, New Jersey, United States Conduent Full time

    About the CompanyWe are a rapidly growing organization that values our employees' career goals and provides opportunities for growth and development.Our company delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments. We create exceptional outcomes for our clients and the millions of people who count on...


  • Newark, New Jersey, United States Achieve Test Prep Full time

    About the RoleAchieve Test Prep is looking for a skilled Relationship Manager - Customer Excellence to enhance our customer experience and drive business growth. The successful candidate will have excellent communication skills and be able to build strong relationships with customers.Estimated Salary: $90,000 - $120,000 per year.Key Responsibilities:*...


  • Newark, New Jersey, United States AT&T Full time

    About the RoleWe are looking for a talented Spanish Language Customer Service Representative to join our team in New Jersey. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth by offering personalized solutions to our customers.As a bilingual representative, you will have the...


  • Newark, New Jersey, United States SP+ Full time

    About SP+At SP+, we prioritize every moment for our clients, colleagues, and customers. Our unique combination of talented people and industry-leading technology enables us to deliver exceptional service and make a lasting impact.We are driven by Our Promise: 'Making Every Moment Matter for a World on the Go.' This promise inspires our team to put ourselves...