Mortgage Lending Support Specialist
2 weeks ago
We are seeking a proficient Mortgage Lending Support Specialist to provide assistance to our esteemed Senior Mortgage Advisors. This role demands a blend of sales acumen and exceptional customer service capabilities, along with the capacity to handle multiple loan files efficiently. Strong communication skills are vital for fostering relationships that will lead to future business opportunities. If you possess a keen eye for detail, are thorough in your work, and can deliver outstanding customer service, we encourage you to consider this opportunity.
Compensation:$45,000 - $75,000 annually
Key Responsibilities:- Act as the main point of contact between the mortgage loan officer and clients, organizing meetings to address pending items.
- Respond to customer and internal inquiries regarding transactions to ensure superior service delivery.
- Collect and organize essential loan documentation required for verification and underwriting, including loan files, credit reports, and mortgage application paperwork.
- Review all loan package documents for accuracy and report any discrepancies to the loan officer or loan originator.
- Provide administrative assistance, including managing calls, scheduling appointments, and other related tasks.
- While not mandatory, an NMLS license or relevant training is advantageous.
- A degree in banking or finance is preferred, along with a high school diploma or equivalent.
- 2-3 years of experience in a professional office setting, particularly in administration or mortgage-related roles, is preferred.
- Ability to thrive in a collaborative team environment while delivering exceptional communication and customer service.
- Familiarity with various loan products, including conventional loans, FHA, VA, adjustable/fixed-rate loans, and commercial loans.
Stampfli Mortgage LLC is a family-owned independent mortgage brokerage known for its commitment to providing outstanding customer service to clients and referral partners. Our dedicated team boasts over 50 years of combined experience in the mortgage industry.
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