Mortgage Loan Officer Support Specialist

2 weeks ago


Verona, Wisconsin, United States Stampfli Mortgage LLC Full time
Job Overview

We are seeking a dedicated mortgage loan officer support specialist to enhance our high-performing team and assist our Senior Mortgage Advisors. This role demands a distinctive blend of sales acumen and customer service expertise, along with the capability to manage various loan files effectively. Strong communication skills are vital for fostering relationships that contribute to future business opportunities. If you are meticulous, thorough, and committed to delivering exceptional customer service, we encourage you to explore this opportunity.

Compensation:

$45,000 - $75,000 annually

Key Responsibilities:
  • Act as the main point of contact between the mortgage loan officer and clients, coordinating meetings to address outstanding items.
  • Respond to customer and internal inquiries regarding transactions to ensure superior service delivery.
  • Collect and organize essential loan documentation required for verifications and underwriting, including loan files, credit reports, and mortgage application paperwork.
  • Review all loan package documents for accuracy and report any discrepancies to the loan officer or loan originator.
  • Provide administrative assistance, including managing calls and scheduling appointments.
Qualifications:
  • While not mandatory, having an NMLS license or relevant training is advantageous.
  • A degree in banking or finance is preferred, along with a high school diploma or equivalent.
  • 2-3 years of experience in a professional office setting, administration, or mortgage-related roles is preferred.
  • Ability to thrive in a collaborative team environment while delivering exceptional communication and customer service.
  • Familiarity with various loan products, including conventional loans, FHA, VA, adjustable/fixed, and commercial loans.
About Stampfli Mortgage LLC

Stampfli Mortgage LLC is a family-owned and operated independent mortgage brokerage. We pride ourselves on providing outstanding customer service to our clients and referral partners. Our committed team brings over 50 years of combined experience in the mortgage industry.



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