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IT Support Specialist

2 months ago

Verona, Wisconsin, United States Titan Innovations Full time

About the Role:

We are seeking a highly skilled IT Support Specialist to join our team at Titan Innovations. As a specialist in computer science, you will play a critical role in providing direct support to our employees, ensuring seamless IT operations and exceptional customer experience.

Key Responsibilities:

  • Provide technical support to employees, resolving hardware and software issues in a timely and efficient manner.
  • Collaborate with cross-functional teams to identify and implement process improvements, ensuring optimal IT service delivery.
  • Develop and maintain technical documentation, ensuring accurate and up-to-date information for employees.
  • Stay up-to-date with the latest technology trends and advancements, applying knowledge to enhance IT services and support.

What We Offer:

As a valued member of our team, you will enjoy a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.

Requirements:

  • Strong technical skills, with a focus on computer systems and software support.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
  • Ability to adapt to changing priorities and deadlines, with a focus on delivering high-quality results.

Working Hours:

This is a full-time position, requiring a regular schedule with occasional overtime as needed.