Client Engagement Specialist

2 weeks ago


New York, New York, United States ABC Imaging Full time
ABC Imaging is a leading global provider of Printing and Media solutions, delivering comprehensive Visual Solutions to Fortune 500 Companies across the globe.
Position Overview

We are seeking a dedicated on-site Client Engagement Specialist/Manager to join our team, responsible for delivering outstanding service to our clients' creative teams. The ideal candidate will possess at least 3 years of experience in the printing sector, with a strong focus on color digital printing and production processes. The role encompasses managing all administrative and production tasks to fulfill urgent project demands.

Key Responsibilities:
  • Collaborate closely with technical and creative teams to ensure clear communication and understanding of project requirements.
  • Provide additional digital graphic or print design services, including reviewing client artwork, preparing files for print, coordinating press checks, and implementing revisions based on client feedback.
  • Oversee workflow scheduling and project management to guarantee timely completion of all projects within budget and aligned with operational standards.
  • Handle daily administrative tasks, including inventory management, supply procurement, maintenance of small format printers, print finishing, and setup for meetings.
Required Qualifications:
  • Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
  • Familiarity with production equipment and materials.
  • Understanding of bindery processes.
  • Exceptional customer service skills with experience in client interactions both in-person and over the phone.
  • Ability to articulate department capabilities and company offerings to potential and existing clients.
  • Strong organizational skills with the ability to manage multiple priorities effectively.
  • Excellent communication skills for delegating tasks and explaining procedures to team members.


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