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Client Engagement Coordinator

2 months ago


New York, New York, United States Happy Paws Full time

Join our vibrant team at Happy Paws as a Client Services Specialist. We are seeking an enthusiastic individual who has a passion for animals and excels in client relations.

In this role, you will play a crucial part in fostering strong connections with our clientele, ensuring they are delighted with our offerings.


Key Responsibilities:

  • Act as the main point of contact for clients, delivering exceptional service
  • Assess client requirements and pinpoint ways to elevate their experience
  • Work closely with internal departments to fulfill client needs promptly
  • Support clients with various tasks such as scheduling and payment processing

Qualifications:

  • Minimum of 12 years of experience in the pet care sector
  • Comfortable interacting with both dogs and cats
  • Excellent written and verbal communication abilities
  • Knowledge of project management concepts
  • Sales experience is advantageous
  • Team-oriented mindset


If you are a dedicated professional who enjoys engaging with animals and providing outstanding customer support, we invite you to consider a position as a Client Services Specialist with us at Happy Paws.