Service Operations Manager
5 days ago
RideNow Powersports is seeking a highly skilled Service Manager to lead our service department to success. As a key member of our team, you will be responsible for ensuring the timely turnaround of vehicle repairs, maintaining safety standards, and providing exceptional customer service.
Key Responsibilities- Manage and optimize service department processes, including appointments, retention, customer satisfaction, follow-up, shop productivity, and service upsell.
- Coach and train service department team members to ensure they meet high standards of quality and customer satisfaction.
- Track and analyze daily performance, growth, and profitability of the service department.
- Build and maintain a loyal customer base by providing prompt, dependable, and high-quality service.
- Maintain accurate records of repair orders and review daily for problems, deletions, and concerns.
- Cashier completed repair orders and forward to accounting according to department procedures.
- Handle customer concerns professionally, demonstrating empathy and a positive attitude.
- Maintain a positive working relationship with all departments and employees.
- Minimum of 5+ years of progressive experience in a powersports service department.
- Full understanding of operations within the service department.
- Highly organized with a strong sense of urgency.
- Strong focus and determination for superior customer satisfaction scores.
- Strong sales and management skills.
- Previous experience in developing and coaching a high-performance service team.
- Valid driver's license and motorcycle endorsement preferred.
- Computer literate.
- Mechanically competent.
- Excellent customer service and communication skills.
- A fun, relaxed, and casual work environment with a team-oriented culture.
- Excellent healthcare coverage, dental, and vision insurance.
- Life and disability insurance.
- Generous vacation/PTO plan.
- Employee discounts.
- Dedicated leadership team who supports and cares for employees.
- The opportunity for growth and a solid long-term career path.
- Competitive pay, including base salary and commission payout on department performance.
-
Service Operations Manager
2 weeks ago
Decatur, Georgia, United States Arrow Exterminators Full timeArrow Exterminators - Service Center Operations ManagerPosition Overview: The Service Center Operations Manager plays a crucial role in managing the daily functions of the Service Center, focusing on revenue optimization, sales growth, personnel management, training initiatives, and regulatory compliance. This position demands a dedication to delivering...
-
Project Manager
1 week ago
Texas, United States Matrix Service Full timeJob SummaryThe On-Site Project Manager is primarily responsible for providing overall direction and managing field projects of any size, risk, scope, and complexity, usually involving multiple craft disciplines; as well as developing new business opportunities relative to a particular Client, groups of Clients, or geographical area. Works independently;...
-
Lead of Inventory Operations
2 weeks ago
Decatur, Illinois, United States Service Supply Full timeInventory Management LeadJob Title: Inventory Management LeadCompany: Service SupplyPosition OverviewThe Inventory Management Lead is responsible for overseeing a team of Inventory Management Representatives. This role involves maintaining all aspects of Bin Reviews and setting strategic goals and objectives. The lead will direct daily operations, establish...
-
Lead of Inventory Operations
2 weeks ago
Decatur, Illinois, United States Service Supply Full timeInventory Management LeadJob Title: Inventory Management LeadCompany: Service SupplyPosition OverviewAs the Inventory Management Lead, you will oversee a dedicated team of Inventory Management Representatives. Your role will involve maintaining all aspects of Bin Reviews and establishing clear goals and objectives. You will direct daily operations, ensuring...
-
Organizational Development Manager
1 week ago
Texas, United States aramco gulf operations Full timeJob SummaryWe are seeking a highly experienced and skilled Strategic HR Leader to join our team at Aramco Gulf Operations. The successful candidate will be responsible for overseeing the development and implementation of organization development (OD) programs and initiatives that drive performance and productivity.Key ResponsibilitiesLeadership and...
-
Food Service Operations Manager
1 week ago
Decatur, Illinois, United States Aramark Full timeJob OverviewWe are seeking a highly skilled and experienced Food Service Supervisor to join our team at Aramark. As a key member of our Food Services Team, you will play a critical role in overseeing daily operations, ensuring the highest quality of food and service, and maintaining a safe and healthy work environment.Key ResponsibilitiesDevelop and...
-
Industrial Services Operations Manager
2 weeks ago
Decatur, Illinois, United States HTH Companies Full timeCompany Overview: HTH Companies is a leading provider of industrial services, specializing in mechanical insulation, scaffolding, industrial cleaning, and a variety of other solutions tailored to meet the diverse needs of our clients throughout the Midwest. Since our inception in 1984, we have upheld the merit shop philosophy, ensuring that our employees are...
-
Lead Inventory Operations Specialist
2 weeks ago
Decatur, Illinois, United States Service Supply Full timeInventory Management LeadJob Title: Inventory Management LeadCompany: Service SupplyPosition OverviewThe Inventory Management Lead is responsible for overseeing a dedicated team of Inventory Management Representatives. This role involves maintaining all aspects of Bin Reviews and establishing clear goals and objectives. The Lead will direct operations,...
-
Talent Management Specialist
1 week ago
Texas, United States aramco gulf operations Full timeJob SummaryWe are seeking a highly experienced and skilled Strategic HR Leader to join our team at Aramco Gulf Operations. The successful candidate will be responsible for overseeing the development and implementation of organization development/HR tools, policies, frameworks, and practices that guarantee and support the existence of competitive human...
-
Automotive Service Operations Manager
2 weeks ago
Texas, United States Asbury Automotive Group Full timeAutomotive Service Operations Manager Asbury Automotive Group is a leading name in the automotive retail industry, dedicated to transforming the dealership experience through innovative solutions and a commitment to excellence. We are seeking a passionate and experienced Automotive Service Operations Manager to oversee our service department and ensure...
-
Automotive Service Operations Manager
2 weeks ago
Texas, United States Asbury Automotive Group Full timeAutomotive Service Operations ManagerAsbury Automotive Group is a leading name in the automotive retail industry, committed to redefining the dealership experience through innovative solutions and a focus on customer satisfaction. We are dedicated to creating a supportive and inclusive environment for our team members, where they can excel both personally...
-
Automotive Service Operations Manager
2 weeks ago
Texas, United States Asbury Automotive Group Full timeAutomotive Service Operations ManagerAsbury Automotive Group is a leading name in the automotive retail industry, recognized for its commitment to innovation and exceptional customer service. We are seeking a dedicated and dynamic individual to oversee our service department, ensuring operational excellence and a superior experience for our customers.Key...
-
Food Service Operations Manager
5 days ago
Decatur, Illinois, United States Aladdin Campus Dining Full timeAbout the Role:We are seeking an experienced and motivated Food Service Supervisor to join our team at Aladdin Campus Dining. As a key member of our operations team, you will be responsible for overseeing the production and service of meals, ensuring high-quality standards are met, and providing exceptional customer service.Key Responsibilities:Supervise and...
-
Operations Manager for Residential Services
2 weeks ago
Texas, United States stayAPT Suites Full timePosition Title: Residential Task Force ManagerOverview: This role is pivotal in overseeing the daily operations of hotel facilities to meet established objectives for revenue and profitability while ensuring high standards for guest and employee satisfaction, quality assurance, and asset management. The position entails providing leadership, training,...
-
Operations Manager
14 hours ago
Decatur, Illinois, United States Aramark Full timeJob SummaryAramark is seeking a seasoned General Manager to lead our operations in a high-growth environment. As a key member of our team, you will be responsible for planning, managing, and guiding multiple contracted services to meet operating and financial goals, client objectives, and customer needs.Key ResponsibilitiesLead a team that provides...
-
Service Operations Manager
1 week ago
Dallas, Texas, United States Aldinger Co. Full timeAbout the RoleWe are seeking an experienced Service Operations Manager to join our Aldinger Co. team. As an Assistant Service Manager, you will play a crucial part in managing the day-to-day operations of our calibration technicians, ensuring smooth and efficient processes while maintaining high customer satisfaction.Key ResponsibilitiesOversee the workflow...
-
Service Operations Manager
5 days ago
Dallas, Texas, United States RideNow Powersports Full timeJob SummaryWe are seeking a highly motivated and experienced Service Operations Manager to join our team at RideNow Powersports. As a key member of our service department, you will be responsible for ensuring the success of our service operations and providing exceptional customer service to our guests.Key ResponsibilitiesManage and ensure the success of all...
-
Inventory Management Lead
22 hours ago
Decatur, Illinois, United States Service Supply Full timeJob SummaryWe are seeking a highly skilled and experienced Inventory Management Lead to join our team at Service Supply. As an Inventory Management Lead, you will be responsible for leading a team of Inventory Management Representatives and overseeing the inventory management process to ensure efficient and effective operations.Key ResponsibilitiesLead and...
-
Service Operations Manager
4 days ago
Melissa, Texas, United States H-E-B Full timeJob Description:H-E-B seeks highly motivated and dedicated individuals to support our store operations as a Service Admin Lead. As a key member of our team, you will play a vital role in ensuring exceptional customer service and a positive store experience.Key Responsibilities:Store Operations: Assist department managers with administrative tasks, provide...
-
Operations Manager
21 hours ago
Decatur, Texas, United States Entegris Full time{"title": "Operations Manager", "description": "Job Title: Operations ManagerAt Entegris, we are seeking an experienced Operations Manager to lead our machine shop operations in Decatur, TX. As a key member of our team, you will be responsible for ensuring the safe and efficient operation of our facility, focusing on quality, service, and profitability.Key...